Nobu has phenomenal customer service from the moment you arrive all the way until checkout! The ambiance is top notch modern Japanese with essential oils in the air. The rooms were very clean, thoughtfully decorated, and had very high quality amenities!

Better than expected! We came for a quick girls’ night using Amex FHR and had such a great time. The staff were warm and welcoming from the start. The room was spacious and clean, with simple, minimalist details that made it feel very relaxing. The pool was a highlight—it felt like a little oasis tucked between the surrounding high-rises. Breakfast was also excellent; the salmon egg Benedict with a subtle Japanese twist was especially good. Overall, a really enjoyable stay and I’d happily come back.

I recently stayed at the Nobu Hotel in Atlanta and had an exceptional experience overall. The customer service truly stood out from the very beginning—even before I arrived. I called ahead to get clarity on the additional benefits available through my AMEX Platinum card, and the staff was incredibly helpful, knowledgeable, and welcoming. Upon arrival, that level of service only intensified. Every staff member we encountered was friendly, energetic, attentive, and genuinely warm. The complimentary Porsche car service was a major highlight—it was seamless, convenient, and added such a thoughtful, luxury touch by driving us to our destinations and picking us up. This hotel is the epitome of luxury and top-tier customer service. That said, there were a couple of areas for improvement. The breakfast service did not match the rest of the hotel’s exceptional standards—customer service was underwhelming, the menu options were limited, and the food itself was just okay. Additionally, I would highly recommend adding full-length mirrors in the guest rooms, which would greatly enhance the overall room experience. Despite these minor drawbacks, I would absolutely stay here again and highly recommend the Nobu Hotel Atlanta for anyone seeking a refined, elevated hospitality experience.

Nobu Hotel Atlanta is one of those places where beauty lives in the details. From the moment you step inside, the atmosphere feels intentional and calm. The lobby and hallways are beautifully decorated, especially during the season — every corner thoughtfully styled, never overdone. There’s a quiet elegance to the space that immediately sets the tone. The room itself is absolutely beautiful. Clean lines, warm textures, soft lighting — everything feels refined, comfortable, and well cared for. It’s the kind of room you actually want to slow down in. The rooftop private pool is a standout feature. They occasionally host rooftop pool parties, which adds a fun contrast to the otherwise serene vibe. Unfortunately, during my stay there was ice on the deck, so we couldn’t use the pool, but we were still able to step outside, take a few photos, and appreciate how special the space is. On warmer days, I can easily imagine it being a perfect escape. The location is also very convenient — just a short walk to the mall, restaurants, and shopping, close to everything without feeling crowded. I didn’t have a chance to try the restaurant, which is what Nobu is famously known for, but that just gives me a reason to come back next time. Overall, it was an excellent stay with beautiful design, thoughtful details, and a calm sense of luxury throughout. Highly recommended.

We have the Amex Platinum. And this is by far one of the best stays we have had. Breakfast credit up to 76 per day and the breakfast selections were great. We used the 100 dollar credit for the brunch. Mrs Moore at the check in was very welcoming and booked our brunch for when it opened up Sunday, and was able to include guests. The room view of the Phipps plaza was great and got a good view of the game playing. The restroom includes a straightener and a great quality hair dryer. Would definitely come back!

I’ve stayed at Nobu in another location before, so I came in with high expectations — especially considering the price point. Unfortunately, this stay didn’t fully match the level of service I’m used to from a luxury hotel. Room & Amenities: The rooms are fair and visually nice, but I was genuinely surprised there was no in-room iPad/tablet. At other Nobu properties, the iPad controls the lights, housekeeping requests, food service, etc., and makes the stay feel seamless. Without it, getting in touch with the front desk was noticeably harder. Valet was another issue. I kept having to walk downstairs and approach them myself because I wasn’t receiving the usual text notifications when the car was ready. For a luxury hotel, that should be a smooth, effortless process — and it wasn’t. The Chromecast didn’t work when I checked in. I tried the support number displayed on the TV — stayed on hold — and the issue still couldn’t be resolved remotely. Ultimately, I had to go back down to the lobby and request an engineer. It took about 1–2 hours total to get the TV working again. Room cleaning wasn’t as thorough as expected. There were items left on the floor that weren’t picked up, and the coffee/tea station wasn’t restocked, which shouldn’t happen at this level of hotel. ? The hotel is beautiful, and the vibe is great — but for the price and the Nobu brand, the service should feel more polished and effortless. Small things add up, and during a multi-night stay, they really do make a difference. If I’m paying this much for 3–4 nights, I honestly might as well stay at a higher-end Hilton or another luxury property that consistently delivers the level of service I’m used to. Nobu Atlanta has a lot of potential, but the execution needs work.

My co-worker and I had a wonderful stay at Nobu ATL! Absolutely gorgeous hotel and spacious rooms with a great location - walkable to all the designer stores and just a few minute drive to Buckhead Village where there are great restaurants and shopping. Nobu Staff was amazing - very kind and accomodating. We especially appreciated our servers Nam (spelling?) and Brittany at Nobu restaurant (which is attached to the hotel and a great spot to grab a drink or a bite). Nobu also has two porsche valets available to take you within 3 miles of the hotel so we rarely had to call an Uber - such a nice perk! Shout out to both our drivers Darren and Ramadan. Lastly, I accidentally left two articles of clothing in our room's closet and Isaac Wall from their security department located them and arranged for them to be shipped back. Would absolutely stay here again!

As someone who has traveled extensively and stayed in many 5-star hotels, I was extremely disappointed by the unprofessional behavior at this location. The front desk staff, particularly a representative named Demetrius, were rude and disrespectful when I tried to confirm my booking. This level of service is unacceptable for any establishment claiming to offer a luxury experience. I would not recommend staying here — if you value professionalism and respect, look elsewhere. Please take the time to read other reviews, as it seems I’m not the only one who has experienced these issues.

The room is beautiful, great bathroom, very comfortable. Having NOBU for room service is as good as it possibly gets, best room service of my life. Had a big issue with the mall directly across the hotel blasting the sound of TV all night, hotel staff were excellent in remediating that issue, and in general staff at the hotel were attentive and friendly. The hotel as a business needs to resolve the giant TV issue though. Otherwise, great hotel, perfect location, would recommend.

I had high expectations for my stay at Nobu Atlanta Hotel over my birthday weekend, but unfortunately the experience was underwhelming from the very start. Upon arrival, there was no customary Nobu greeting with a warm towel and beverage, something that should be a standard. My wife had to remind Sam, the front desk concierge, to even offer it, which set the tone for a disappointing check-in. Beyond that, Sam failed to inform us of key details about our stay: we were not told that breakfast was included, or that we had a $75 room service credit. The only amenity mentioned was the fitness center. Instead of being welcomed with the level of service Nobu is known for, we were simply given our suite number and sent on our way. To make matters worse, valet misplaced my Tesla key card. As of October 1st, I am still waiting for the replacement to arrive in the mail, a frustrating inconvenience that should never happen at a hotel of this supposed caliber. The one highlight was the restaurant, which delivered the exceptional quality Nobu is known for. Unfortunately, the hotel and its staff did not come close to matching that standard and, in my opinion, are not worth the price of admission. If you are looking for a true luxury stay in Atlanta, I would recommend considering The St. Regis Atlanta. The service there consistently lives up to expectations and delivers the kind of guest experience Nobu Atlanta fell far short of providing.