**????? 5-Star Review** My follow-up stay at **SpringHill Suites by Marriott Atlanta Six Flags** completely exceeded my expectations, thanks to the outstanding leadership of **Lauren B., General Manager**, and the exceptional hospitality of **Alana B.** After experiencing some issues during a previous visit, Lauren personally ensured that this stay reflected the level of service Marriott is known for. Her professionalism, attention to detail, and genuine commitment to guest satisfaction made all the difference. It's refreshing to see a General Manager who truly follows through and cares about every guest experience. Alana B. was equally amazing—welcoming, friendly, and attentive from the moment I arrived. She made check-in effortless and provided service with a warm smile that made me feel genuinely valued as a Marriott Bonvoy Elite member. This hotel is exceptionally quiet, spotless, and well-maintained, making it the perfect place to relax whether you're traveling for business or leisure. Elite members are welcomed with a personalized letter, complimentary water, snacks, and their Bonvoy points—a thoughtful touch that makes you feel appreciated. If you're visiting the Six Flags area or the Atlanta metro area, this property is absolutely a must-stay. The combination of outstanding customer service, clean accommodations, and leadership that truly values its guests has earned my continued loyalty. Thank you, Lauren and Alana, for turning a previous concern into an exceptional experience. I look forward to returning!

A Parent's Worst Nightmare: Complete Breach of Security & Abandoned Front Desk. If you value your family's safety, your peace of mind, and actually getting a night of sleep, absolutely do not stay at this hotel. On the surface, this SpringHill Suites seems like a great find. It had enough beds to hold our large family, and it was convenient for our flight the next morning. But whatever convenience this hotel offers is completely erased by the terrifying lack of security and the gross negligence of the staff. At 10:30 PM, just as my family was finally drifting off to sleep, the unthinkable happened. We heard the lock turn. Our door was unlocked from the outside and pushed open. Someone else had a key to our occupied room. I yelled for them to get out, and whoever it was fled immediately. I threw on some clothes and ran out into the hallway, but it was empty. My heart pounding, I rushed down to the front desk to report the intruder and demand answers. The front desk was completely abandoned. There was no one there. No security, no manager, no receptionist. In a moment of sheer panic, we realized we were entirely on our own. I returned to our room, physically barricaded the door with whatever I could find, and spent the entire night wide awake, staring at the entryway to make sure no one came back to harm my family. The next morning, exhausted and shaken, I spoke to the manager. She offered an apology and promised to "investigate." To add insult to injury, she dumped a measly handful of Marriott points into my account 1500 points not even enough to cover a single free night at another marriot as if that makes up for the sheer terror of an intruder and a sleepless night. It has now been over a month and a half. I have heard absolutely nothing from management. No explanation, no follow-up, no reassurance that they fixed whatever catastrophic failure allowed someone to open our door. I honestly hoped they would as it is in a location that is ideal for me and my family when heading out on vacation. When you book a hotel, you are paying for the illusion of safety. This hotel cannot even provide that. They will give out keys to occupied rooms, they will abandon the front desk at night, and when you tell them your family’s safety was compromised, they will ignore you. Stay far, far away from this property.

Just stayed 2 nights while visiting Six Flags. The room was really good, super clean, a large and comfortable shower with a fully enclosing door so water does not get everywhere, comfortable bed. All the front desk staff, especially the manager Lauren, were so friendly and welcoming which makes a huge difference, so thank you :) There was also a friendly acknowledgement of our ambassador status and a little goodie bag with some candy, snacks and water in recognition, which was much appreciated. Parking was plentiful. Wifi worked well. It is about a 10 minute drive to Six Flags. Took off one star because the pool water was very cloudy (could not see the bottom even in the 3 foot section, yuck). Given how spotlessly clean the rest of the property was, I suspect and hope this was not the norm.

Toshia was amazing when my family entered the premises. Her customer service skills were off the chart and I highly recommend this facility and the breakfast was good and the hotel itself was clean. Toshia made everything convenient. Shamar and Alana were great also and all of the house keepers were great. Thank you all for a wonderful stay and i will be visiting again

We were greeted by Toshia upon entry who made sure my stay was comfortable and the rooms were clean and also room service was on their A GAME. Shamar and Alana was also great and your staff that you have are doing a wonderful job running this establishment. Breakfast was always hot and replenished. Thank you all for the wonderful experience and hospitality. I would definitely recommend this place

When I booked this room, it said it was a renovated room. I could tell it had been renovated, but you could just feel that this building is old. There’s green carpet on the floor, which I don’t understand at this time and age why hotel still put carpet on the floor, let alone green carpet. Most hotels I stay at now have laminate flooring. There is ac controller on the wall, but it does not work. The bathroom was clean but to answer the shower you have to open the glass door that’s on the left. The problem with that is the control for the shower on the wall is on the right side so you have to reach in there and turn on the shower and get wet before you get the temperature that you want. I did not care for that. Overall, it was an OK experience, but the hotel still feels dated

Have stayed here several times before and it was a great experience. This last stay however I was disappointed in non working air conditioning and shabby/torn bedding. Bedding issue was something housekeeping should have noticed if they were actually changing bedding. I’ll still stay in future because my other stays were very pleasant. Quiet hotel and extremely pleasant and helpful staff.

Talk about going above and beyond, I felt compelled to write a review! The moment I walked in Tosha was pleasant and helpful. She truly went above and beyond, I called to get a room with a bathtub for specific reason and they accidentally put me in one with no tub. The moment I tried to explain Tosha stopped me and let me know she would take care of it. As my husband and I was walking out with our luggage( we had to wait for a room to be cleaned because I had called earlier this week to make sure that was an option) she stopped us and let us keep our luggage there until the room was ready. She then called when the room was ready so we could head back ,she had informed us that the luggage had already been placed in the room and all we needed to do was show I.D. Very helpful and thoughtful. ( above and beyond) I really appreciate Tosha because it was raining and cold and it showed she was paying attention and cared about our needs. Overall I don’t know Tosha but her warm spirit felt like home and her motherly sternness made me know she meant business! Please put more people like Tosha up front in places like these because she makes a huge difference! Thanks Tosha. I’ll definitely come back to see ya!

This was a very nice hotel. The room is stayed was a little narrow but it was just me lol.. the only negative I have is the room I was in was overcooked the outdoor lounge area and the music played all night. It never cut off.

The am agent really set the tone, she was amazing! Breakfast was nice and the rooms were very clean! We will be back again.