This is NO 4.5 Star.. Please avoid this hotel at all costs
Second time with this hotel. Second & last..I typically stay at the Intercontintal or Grand Hyatt which are true 4-5 star rated hotels. This hotel is sad and truly not worthy of the four and a half...
Elliott at the Sylvan
I really enjoyed my stay at the Sylan. It’s a beautiful boutique hotel. I had the best experience because one of the front desk attendants Elliott went above & beyond by making sure I had a way to...
The staff makes the experience!
Clean room, spacious room, in a quiet area. The front desk was amazing mostly due to Kienyatta. Her warmth, kindness, and humor are a great asset to the hotel. Promote that woman! Also terrific was...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.