Amazing stay at this boutique hotel! Check-in was quick and smooth, the staff was friendly, the lobby bar is chic and romantic, my room had a separate bedroom and living area, the shower was spacious and updated, and location is a quick walk to the convention center where I needed to be. I would definitely stay here again!

Had an amazing stay! Was a girls trip with my friend. Iris checked us in and she was super amazing. Had dinner one the nights at restaurant and Jay is who he thinks he is ( shout out to you man!) Housekeeping never missed a day to clean our room.Everything was clean and the hotel smells really nice Location is great as we could walk anywhere. John helped with our lagguage at check out and he was very nice. Carlos pulled our car and loaded everything as we were doing the check out process. Overally the stay was amazing and the stuff was good!!!

This trip my girlfriend planned was a “staycation” and we didn’t have many expectations other than good views and a high floor room. This was a 2 night stay, Fri-Sun. Upon arrival we requested 2 robes. I called guest services and as I was explaining, the gentleman cut me off and said (“yeah, yeah, yeah, there were supposed to be 2, I’ll send the other one right up in about 5 minutes”) this was at 3:50 pm. We had dinner at Glen’s kitchen before going out at 6pm (Still No Robe)where we ordered the bison burger and crab dip.The dip wasn’t bad, but the burger was bland. (Drinks were good). Later that night we were told the “Skylounge” was closing at 10:30 we were told 12 at check-in so we just grabbed another drink at the downstairs bar, went up (the robe was finally there). Was a little hungry so went down to guest services to get my food heated up. I told the gentleman specifically, “heat my dip up for 1 minute, and my burger up for 1 minute, (not the bread) that comes with the dip” He tells me to go have a seat and takes about 5-10 minutes heating up EVERYTHING, including the (bread)! Saturday we ordered room service, the eggs were so bland and we had no salt or pepper to make it better. Our food also came in (To-Go boxes.)But the more SERIOUS problem was our drink holder had a half smoked black and mild in it along with a million packets of sugar. Apparently one of the EMPLOYEES were trying to be discreet and hide their tobacco. Well we ended up getting it in room 1006. We called and told the front desk and they said they would send someone up to get it. An older man came up to get it, “while smiling, he just said sorry for the inconvenience”. We ordered Uber eats multiple times and not once could they have someone send it up. I leave this review which this might be my second bad review EVER, to say, we didn’t feel heard, cared for, or accommodated. The service was very poor when it came to customer complaints and requests. The young lady at the front desk was nice, and our server was great, and the bartender downstairs was great as well. As a rewards member or in general, I could never stay at this hotel again. Would not recommend.

The Glenn Hotel is beautifully designed. The interior is eclectic, moody, and has the chillest vibe. My boyfriend and I are celebrating our anniversary here and wanted to do a staycation. Our waitress at the restaurant was lovely and the woman at the front desk was also friendly. We experienced what seem to be minor things, but I feel should have been flawlessly executed for a 4 star hotel with great reviews. 1. Via the Marriott app, I requested 2 robes ahead of time. It was acknowledged at check-in, but when we got to the room there was only 1 robe. We called and the guy at guest services said that he knew and they were bringing it up right away. We stayed in the room for about 2 hours before doing down to dinner and we had to go back to the front desk to ask for our 2nd robe. 2. I ordered room service for breakfast. When they brought the food, it was in paper to-go boxes and bags with plastic utensils. Where’s the presentation? If I’m getting room service, I expect a cart to roll in with food on plates with silverware. Not to mention the food was bland and flavorless, but also highly priced for no reason in my opinion. 3. While getting the food out of my bag, someone had left (or dropped) a half-smoked Black & Mild…in the same bag with my food. I called guest services and while they apologized for the inconvenience and sent someone up to retrieve it, that’s a serious health violation and I’m surprised that’s the extent of how the situation was handled. Unfortunately, I will not stay here again. I’ve committed to gaining Marriott status this year and plan to stay at other Marriott’s, but this hotel did not meet my expectations.

Such an amazing experience from the moment I arrived. The valet set the tone right away, and the customer service throughout my stay was truly top tier—it felt like personalized luxury. I stayed here for the Beyoncé Cowboy Carter tour, and the location was perfect: close enough to comfortably walk to Mercedes-Benz Stadium. The rooms are super niche, stylish, and well put together. I love the intimate feel of boutique hotels, and this one really delivered. I will definitely be staying here again for my next event in the downtown Atlanta area.

We booked this hotel with the main goal of being close to the arena for an event. It was less than a 5 minute walk to the arena, which checked that box nicely. What we experienced was a conveniently placed nice hotel with history and an exceptional staff. The room was well kept, a good size, and the bed and bedding were extremely comfortable. The bathroom was also spotless and well kept. The shower was visible from the bedroom area, which may deter some people; but the shower set up was fantastic and refreshing. The view was pretty good and I was told that the view from the Sky Lounge was even better; however, it was rented out the night that we were there. While we were killing some time before the event, we met Thomas at the bar. He was a true master of his craft and a great conversationalist who made us feel welcome and relaxed. The crafted beverages were top notch from the process to presentation and taste. At the end of our stay, our son was interested in the antique mail drop box near the elevator. A staff member took the time to tell him some of the history of it and showed him a chandelier decorated with the original mail box keys. Following our departure, we realized that we had forgotten to get the valet key and about that time we received a call from Miguel, who immediately drove all the way to Kennesaw to give us the key while we were having lunch. We booked this time for the proximity to the arena; but we will return because of the experience and the outstanding hospitality. Highly recommend

Maybe my expectations were high, as the hotel is ranked quite highly among Atlanta hotels. We are checking out and leaving overall not impressed, especially considering that this property is part of the Autograph Collection and that I hold the highest elite status in the Marriott Bonvoy program. This was a Christmas Day stay, and I called twice in advance to confirm whether the restaurant would be open and what food options would be available. Unfortunately, the information provided was vague and did not meet my expectations. Given that the hotel was almost empty, I would have expected clearer answers, ideally from a duty manager. The room itself was nice and clean, and the mattress was comfortable. Another discrepancy—while not a major issue—was related to the breakfast voucher. It was described as covering a continental breakfast, but the restaurant interpreted it only as a fixed dollar amount per person. Personally, I do not appreciate when a service fee or automatic gratuity is added to the check without clear communication. On a positive note, the service was very good, and the food was tasty.

We stayed at The Glenn Hotel and had a great experience. The place is very comfortable and beautifully designed a mix of modern and vintage that feels really unique. The staff was very friendly, and the guy at the lobby kept checking in to make sure we were happy with our room, which I really appreciated. My kids loved the lion paintings in the hallway such a cool detail. The room was clean, the hotel feels modern, and that’s very important to me when choosing where to stay. Yes, I would definitely stay here again.

Came here for back to back events. One was a Heroku event and the other was a Friendsgiving. Both times, the staff hosted was nicely. The signature cocktails were good and the views from the lounge are amazing. I definitely look forward to doing a stay-cation at this hotel and coming back to enjoy the rooftop during the colder months since its enclosed.

I was thoroughly impressed by this charming place. I have stayed all over the world in all sorts of hotels, and this is my favorite stay that I ever had. The interior design is sharp and chic. It was so refreshing not to stay in a cookie-cutter room that looks exactly like the last place I left. The rooms and throughout the hotel have a lion theme, and it is both smart and gorgeous. The rooftop bar offered an amazing view and the bartenders were fantastic. The staff was extremely professional and friendly. I love it when a whole staff actually enjoys their job. It really shows in their customer service. They have a bar downstairs and a very nice restaurant. Unfortunately we did not get to try out the food. The valet is expensive, but handy. The location was very convenient because of the conference my wife was attending. I doubt I will be back in Atlanta any time soon, but if I am, there is not a chance in hell that I would stay anywhere else but The Glenn.