This was my first trip to Atlanta for a convention, and overall I had a positive experience staying here. The exterior of the building is beautiful and has a classic East Coast city hotel feel. The interior lobby, however, feels somewhat dated and could benefit from renovations or modernization. The highlight of the stay was definitely the staff. We arrived late at night after a delayed flight, and Bashiri at the front desk was incredibly welcoming, helpful, and professional. His attitude immediately made the experience better and helped us settle in comfortably after a long travel day. The rooms are spacious and fit the Residence Inn style well, with everything needed for a comfortable extended stay. The complimentary breakfast was also very good and exceeded expectations for a hotel breakfast. There were good options each day, including biscuits and sausage gravy during one morning of our stay. The only downside was a noticeable musty odor in the room, especially when the air conditioning was running. Guests who are sensitive to smells may notice this more than others. Overall, this is a strong value option with excellent staff, large rooms, and a good breakfast. I would stay here again.

My husband and I stayed here for 3 nights with our dogs while he was in town for a conference. The rooms and amenities were great and the staff was exceptional and friendly! Specifically Rufus and Max on the valet team. They were always so friendly. Helpful, and efficient. From grabbing our car quickly, to helping us load the dogs/bags in and out , to suggesting restaurants nearby. Very impressed and we will be back! ??

Me and my fiance stayed at this hotel on February 14th for Valentine's Day. We had a great night and the hotel was perfect. We overslept the next morning and was greeted by the manager Ms.Freydi. She said get your butt out of here now. No No lol. Just joking. She had every right to charge us a fee for checking out late. I explained to her the night that me and my fiance had and we just overslept on accident. She was very professional an very courteous not to penalize us for oversleeping. Thank you very much for your courtesy and we will definitely be back for another stay. This place is highly recommended....

We’ve been traveling for competitive cheerleading for several years and this has been the best hotel experience yet. All of the staff was amazing, from valet to front desk. Louis at the front desk was especially accommodating and helpful. It’s a beautiful history building but well upgraded and modernized.

My partner and I stayed there for 3 nights. We had a really good experience with all the staff. Specially Melbra Bell and Louis, they made our stay the best experience possible. The breakfast was amazing, the kitchen staff were very nice. The location is good (our room had a beautiful view), close to the aquarium and everything, but at night is not very nice. Regardless of that, we had a really good stay. Thank you Melbra and Louis! We hope to see you soon!

My husband and I stayed there for 3 nights. We had a really good experience with all the staff. Specially Melbra Bell and Louis, they made our stay the best experience possible. The breakfast was amazing, the kitchen staff were very nice. The location is good (our room had a beautiful view), close to the aquarium and everything, but at night is not very nice. Regardless of that, we had a really good stay. Thank you Melbra and Louis! We hope to see you soon!

Had one of the best experiences here! All of the staff work so hard and went above and beyond! Staff is so attentive that at times I didn't have to ask for anything because they were already offering what I needed! I really appreciate the excellent customer service and the willingness of the staff to help me with whatever I needed help with! Huge thank you to Louis, lady who is over the breakfast, Angelina(sp?), Bahari(sp?), and the Management Team! Thank you, thank you, thank you!!!

Exceptional staff made this stay a 5star PLUS for us. From valet, to front desk, to breakfast staff everyone we encountered was welcoming and eager to be helpful. A crazy busy sports weekend was greeted with above & beyond customer service we rarely experience on the road. The hotel is older & could use some cosmetic & technological refresh....but that doesn't matter when you are treated so well!!!! Would stay again & recommend in a minute

Convenient and walkable location. William at the front desk provided great customer service. Shelly from housekeeping was great. The building is historic which I enjoyed. I stayed on the 19th floor so I had great city views. There were a couple of cons. There was a smell in the kitchen area which I believe was the garbage disposal (or maybe dishwasher). Also they have 24 hour laundry but the machines only accept quarters and they don't have change at the front desk nor on site change machines. Other than that pretty decent stay.

had a wonderful stay at the Residence Inn Atlanta Downtown! From the moment I arrived, the staff made me feel welcome and well cared for. I’d especially like to recognize Louie, William, and Rufus, who truly went above and beyond throughout my stay. Their professionalism, warmth, and attention to detail made a huge difference and really elevated my experience. The hotel itself is clean, comfortable, and conveniently located in the heart of downtown Atlanta. My room was spacious, quiet, and well-maintained — perfect for both rest and work during my trip. Thanks again to the amazing team, especially Louie, William, and Rufus, for making my stay memorable. I highly recommend this hotel and will definitely choose to stay here again on my next visit to Atlanta!