Very frustrating parking experience. Got the incorrect information from front desk about rates and options available. They offered us a $55 pass for in and out access or $25 option to leave the car there. We opted for $25 option but upon checkout turns out parking was $40 … we would have opted for the in and out access option if the accurate information was present originally. The front desk was not helpful at all and just washed their hands about the parking situation and just said parking it’s 3rd party and nothing they can do. Even if it’s 3rd party parking this is the option offered to guests and front desk should know the rates

I want to give a special thank you to Najah at the front desk of the Moxy Atlanta. Before my stay, I had several questions about the hotel, amenities, and what to expect, and she was incredibly helpful, patient, and knowledgeable. She took the time to explain the hotel, all of the available perks, and made sure every question I had was answered thoroughly. I also needed to make changes to my reservation, and Najah handled everything quickly and professionally. She made the process seamless and stress free, which I truly appreciated. Her friendly attitude and outstanding customer service made me feel welcomed even before I arrived. Thanks to her assistance, I am even more excited about my upcoming stay at the Moxy Atlanta. Employees like Najah truly make a difference and set the tone for an exceptional guest experience. Thank you for going above and beyond!

I am extremely dissatisfied with the lack of security and professionalism demonstrated by the hotel regarding the breaking and entering of my vehicle while parked on the property. As a paying guest, I expected a safe environment and a timely, professional response to such a serious incident. The handling of this matter has left me concerned about the hotel’s commitment to guest safety, communication, and accountability. I believe stronger security measures and a more professional response should have been provided under these circumstances. Very disappointed I would not trust this hotel and the 3rd party parking deck.

Got a room for easter weekend. First floor had a nice vibe to it. So did the rooftop bar. Food and drinks were delicious. Great location. The room was a tad on the small side but the comfortable bed made up for it. They were very welcoming to myself and my great Dane. I will be back.

Warning: Personal items stolen from the room I writing this review to share my recent experience at this hotel. I am extremely disappointed and frustrated with my recent (02/12 - 02/16) stay. When I was out exploring the city and came back to my room, It was cleaned, bedsheets tucked in and my shopping bag (with all my shopping from the previous day) was missing. I immediately reported this to the management, but the situation was not handled with the urgency or care I expected nor I was offered anything to compensate for my loss. I was told by the staff that this isn't the first time this has happened. I would strongly advise future guests to use the in-room safe for everything and stay cautious or reconsider staying here until they address their security and staffing protocols.

The rooms were fine. Loose toilet seat, Barn style bathroom door which really isn't very private and the strangest room doors. The top half for glass that they had covered was some kind of contact paper, but you could still see light from the room from the outside around the cracks for the contact paper didn't completely cover the window. Clean place, reasonable price considering it's location.

Do you ever get so excited about a place that it's hard to find the words?! Meet Moxy, my new favorite place to stay in Atlanta for a staycation. Shhh...don't tell the other hotels. I recently planned a little staycation for myself for a couple nights over New Years and Moxy was the perfect place. From the people I spoke to on the phone before arriving, to QD, the first staff person I met upon checking in, they were all incredibly welcoming. Check in was easy and at the bar. You get a voucher for a free cocktail or drink upon arrival. Now that's a welcome! I also received vouchers for a free breakfast buffet which is at the adjoining hotel next door. I'm not sure how often they give out free breakfast vouchers, but it was another small touch that added to my almost perfect stay. I don't want to forget to mention that they have an above average coffee nook in the lobby. This is not your traditional hotel lobby. The bar is in the center and there is ample, various seating throughout the spacious room. There are many games to play such as giant Jenga or Connect Four, a small market area with snacks for purchase, and adorable photo op areas. My room was clean, chic, and minimal and had a great view of the city. I appreciated the space and design of my ADA room that included a lovely shower. Often hotel beds are hard and uncomfortable to me, but this bed was extremely comfortable. The tv had the ability to sign in to some of my streaming services such as Netflix, yes please for relaxing. On New Years Eve, they had a celebration in the lobby with free bites and champagne. I enjoyed everything I tried and loved the music and vibe. I didn't want to take away a star as my whole visit (minus the parking) was superior, but the terrible parking impacted my experience. I didn't let it ruin my time, but it was frustrating to say the least. Parking is not owned by the hotel and I'm not sure if they are able to change that as the parking is connected. In theory, you are supposed to be able to scan in and out. However, both times I came in and out, it did not work. I was told I had to call the hotel desk and ask them to email the parking place to tell them I had paid and wait at least 5 mins for that to come through, then drive back up and let them know my name and room number. Unfortunately, when I tried to call the hotel front desk, it would just hang up and not connect. I had to drive back in, park, and walk into the hotel to give them this info. Before I left that day, there was another person standing at the desk with the same problem and staff told me they had continued problems that day. I had the same issue on my second day. Doing some reading online, this was not the only day this problem occurs. I would hope they find some type of solution as this takes away from such a wonderful experience.

The hotel looks nice and it's clean but the walls were so thin, even on a night where i didn't see many people it was extremely noisy. While I don't think my neighbors were completely over the top loud, I could hear every single word and movement as if they were in our own room as well as the footsteps and life in the room above until well after 3am. Never had this before and I travel a lot! Couldn't even drown it out with my own TV noise , so that's a hotel flaw for sure.

Overall good and bold hotel, provides all required facilities. My room dint have the cupboard, which was a bummer, however provides spacious room with hair dryer and steam iron. Has a bar and restaurant at the entrance and few photo booth as well. Location is good and accessible to all major offices and downtown area.

Had a fantastic wedding weekend experience with the A-C & Moxy Team, the Hotel facilities and the walking distance venues, restaurants and entertainment. From preplanning to actually hosting 100+ guests, Marva and Shanika offered extra special attention to details… and kept offering more and more assistance, even after our wedding guests had departed. So happy to look back on the weekend and just smile with great memories at the Moxy Bar, the check-in welcome bags, the incredible convenience of South City Kitchen and The Wimbish House. Could have not ask for a better set-up or more positive energy from all the staff of A-C & Moxy. THANK YOU!