Great stay from start to finish. Paul greeted us upon arrival and kept my spouse busy as I checked in. Spouse really loved him Got everything organized for our checkin re luggage. Rio at both checkin and check out. Very polite and efficient. John assisted with our luggage at arrival and departure. He’s a gem! The terrace suite is not inexpensive but so worth it if you can afford. We were blessed with good weather and enjoyed our time outside. Bed was comfy. I don’t sleep well and had several hours straight of uninterrupted sleep. Bathroom had decent pressure and good hot water. Next time need to plan a longer stay to enjoy the attached mall a bit more.

This is a beautiful hotel situated in Buckhead behind Lennox Mall. The rooms were clean and the bed was comfortable. I was on the 21st floor. The view didn't wow me as I only had a view of the Salesforce building. I was there for a conference, so I didn't take advantage of any services. The cost of valet parking is significantly more than self- parking. I have stayed there in the past. I will stay there again.

Well great hotel and great location. There is a nice Thai restaurant across the street. It looks grand and staff was very friendly. They were very welcoming and accomodative. They have a nice retro bar downstairs and it is right by the mall. Parking is expensive. Gym was very spacious. Swimming pool was gorgeous.

This location is like a handy man, does decent work for all kinds of things but master of none. My first night I was hungry and was too late to go somewhere or Doordash something. Menu seems good until you start looking around at the plates. Prices dont match the quality you might be expecting. Unless you really need to eat here its OK to bad, but there are plenty of nice places around to enjoy more. My "entree" of three little shrimp tails with a few cauliflower crowns, no seasoning, bland, and either the grill/flattop is not clean cause there were crunchy things there. Had to order fries to fill me, which never came but the staff was kind enough to bring me food and preserve which were probably the thing that night. If you just want a drink, the bar is good with experienced drink makers, I didn't have adrink here but the ones I saw looked on the up and up. Room was nice, maybe its just me but its kind of dated or maintenance is not making much of an effort on repairs, it like something my skill level could do. Service at the desk was good but very transactional, but that could be just my receptionist as the other receptionist seemed attentive and thoughtful. Parking is a little confusing but you get used to it. Location-wise, its near the Lennox shopping center, which is good but I think downtrend street is better.

I recently stayed at the JW Marriott Buckhead in Atlanta, GA, and it has quickly become one of my favorite hotels. It truly met my expectations. The room I stayed in was spacious, easy to move around in, and appeared to be newly renovated, which made the stay even more comfortable. The front desk staff were incredibly helpful from the moment I arrived until the day I checked out. One thing that really surprised me—in the best way—was that the hotel offered destination shopping vouchers. I’ve never stayed anywhere that does that, and it was such a pleasant bonus. I’d easily give this hotel a 10/10. If you’re looking for a place to stay in the area, I highly recommend it. Lenox Mall is literally right next door, along with The Cheesecake Factory, which makes the location even more convenient. I also attended a conference hosted at the hotel, and based on that experience, I’d say it’s a great choice for corporate events as well. The facilities and service make it an excellent option for team gatherings or business functions.

I was there for a conference over the weekend. Five pallets of products had to be brought to the meeting rooms on the 2nd floor on hotel carts because their service elevator was broken. The stay itself was nice, but the broken service elevator really delayed setup.

We stayed here due to a flight cancellation and were treated exceptionally well. They allowed an early check-in to an excellent room and were warm and friendly from start to end. Thanks especially to Vladimir in the front desk, who were so friendly to us. Highly recommend.

We had a very pleasant stay at the JW Marriott Atlanta Buckhead. Upon arrival around midnight, we were greeted in a professional and welcoming manner, and the check-in process was smooth and efficient. The valet service stood out in particular: consistently friendly, well-organized, and efficient. Our car was always available within ten minutes, which made coming and going very convenient. The room was clean and well maintained, reflecting the high standards expected of a JW Marriott property. The bed was especially comfortable and contributed to a great night’s sleep. Overall, a reliable and comfortable stay with excellent service. We would gladly return. From the airport it’s a 20-30 minutes drive. There is no shuttle service. Overnight parking fee is acceptable.

The room is fine, it doesn’t feel like it’s more luxury than any 3 star hotel. The valets I interacted with were good. What frustrated me most, and made me feel like I might as well have stayed at a Comfort Inn, was that I ordered room service last night and tidied everything up to be picked up by room service today. After being gone all day, I returned to my room at 5PM and the room was still not serviced and my room stunk of day old food. I asked at the front desk and was told room service may not occur until 6PM, which seems absolutely crazy, especially for a “5 star hotel” and that if I wanted room service at a specific time i could have requested that. Default should be “a time where things i ordered from you don’t make my room stink for the rest of the night”. Also, the pool was out of service and it is one of the reasons I chose this hotel.

The JW Marriott at Lenox Square offers an exceptional stay from start to finish. The staff is consistently friendly and welcoming, providing excellent service that makes you feel taken care of the moment you arrive. The lobby is beautifully kept—spotlessly clean and made even more inviting with festive Christmas decorations that create a warm, elegant holiday atmosphere. The rooms are just as impressive: clean, comfortable, and thoughtfully maintained. And you can’t beat the location—directly connected to Lenox Mall, making shopping, dining, and exploring incredibly convenient. Overall, it’s a perfect blend of comfort, service, and convenience. Highly recommended for anyone visiting the area.