The front dest lady is nice and professional. If you are looking for a hotel just for location and place to sleep this is your spot. But if you are used to nicer hotels you are going to be very stress. We had to cut our vacation and leave. The bed sheets caused allergies so now I cant enjoy myself and wear make up. We didnt get any cleaning service. The sheets had makeup on it but it looks like they cleaned it several times to go away but it didnt. The hotel smells like weed every where. The internet service wont work. We had to cut our vacation short to leave this place I would not recommend it to anyone.

Great choice for a quiet, comfortable stay in a prime location. It’s conveniently situated right in Atlantic Station, so you’re just steps away from tons of shops, restaurants, and coffee spots. While the lobby is on the smaller side likely because the building also manages condominiums the atmosphere remains sophisticated and peaceful. The all suite layout makes it feel more like a home than a standard hotel. A very solid spot for anyone wanting to be in the heart of Midtown without the typical noise!

My grandparents & I had a great experience this weekend staying at this location. I’d highly recommend if you are in the Atlanta area & looking for something nice, peaceful & clean. The wonderful lady Ms. Tina at the front desk made our stay one of the best we have ever had at any hotel. She was very accommodating, knowledgeable, & extremely helpful & patient with us. Tina is one of the main reasons we will continue to be customers/guests at this hotel. Don’t hesitate to book a stay here we had a 5 star experience & would highly recommend.

Amazing Stay for Our National Cheerleading Event! We stayed at Twelve Midtown for three days while attending a national cheerleading event, and our experience was absolutely fantastic. We were on the 16th floor out of 18, and the views were beautiful. The building itself is stunning, modern, and very well maintained. The two elevators are incredibly fast, which made everything super convenient, especially during busy hours. The staff was extremely friendly and welcoming from the moment we arrived. They were always helpful and professional. Our apartment was spotless, very spacious, and perfect for our stay. It had two large Samsung TVs, which was a great bonus. The bathroom was modern and impressive, with both a separate shower and a bathtub, truly a luxury touch. The amenities were excellent as well. There is a fully equipped gym, perfect for staying active, and a beautiful pool that’s open during the hot season, a great place to relax and unwind. Everything about this stay was spectacular. We would absolutely come back and highly recommend it to anyone visiting for an event or just looking for a high-quality stay in Midtown!

My family of 3 decided to spend a staycation at The Twelve Midtown - Marriott Autograph Collection Hotel in Atlantic Station to celebrate our birthdays. We’re first timers! I originally checked Google for reviews as well as through the Marriott Bonvoy app. The pictures are not lying and give this location much justice! It’s spacious, convenient walking distances to Atlantic Station and it’s cozy. The staff is super friendly and seems to really enjoy serving people and ensuring you have a good stay. We were welcomed in by Aisha at the front counter. She gave us all of the information we needed to understand the property and all of its amenities. The property is really clean and well kept. The only problem is parking. The GPS takes you to the parking garage at Atlantic Station. Which isn’t correct. Set your GPS to Allora and it’ll take you directly to the Valet. Valet is typically $36/night. Or, you can self park which requires a long walk to the hotel. Other than the parking, this hotel is top-tier and a must visit if you’re near or around Atlantic Station.

(Anonymous account for privacy reasons) My friend and I drove over 5 hours to stay at this hotel for our first stay in Atlanta in years. I paid in advance to make the check-in process easier. Upon arriving in the hotel lobby we were rudely “greeted” by someone screaming across the lobby at us still at the door, asking if we’re coming to check in. It was Shay, the site manager. Looking back, she was judging us based off our looks and was looking for a reason to kick us out before we even made it to the front desk. Who screams across a lobby to cut two people off, mid talking, before they even get to the front desk?? At the start of the check-in she told me she cannot let us stay here due to me using a Cashapp card to pay for the room (I didn’t have my debit or credit card). I don’t understand the relevance of the card, because the $250 was paid hours in advanced and removed off my card. I have also used that card at other, better hotels, but I digress. She didn’t give any formal greetings, be polite, or even attempt to make causal small talk. She didn’t even give a single smile. Just told us we cannot stay here and that she cannot refund us. I didn’t expect a $250 hotel booking at a supposed 4 star hotel would get me treated so poorly like a criminal off the street. Long story short, I spent an hour making a bunch of calls and addressing Shay’s micro aggressions before finally getting my refund. She treated us like garbage because of our appearance; it was because of the color of our skin and the way we were dressed. We were dressed down in sweatpants and t-shirts because we had been driving for about 6 hours and needed to check in to freshen up and get dressed for the night. She could’ve been talking to millionaires, but already decided to mistreat us due to our appearance. I am a law student being treated like garbage by the hotel manager after paying $250 for a room. After leaving I noticed there are reviews dating back years ago discussing Shay’s discrimination towards people of color. They directly said she was treating non ethnic people with kindness and treated the people of color like they were worthless. Seeing as she still works here years later, this hotel obviously doesn’t care about racism, discrimination, or image of the hotel. Therefore, I will be posting this review on various platforms and also reporting this hotel to the BBB. I want to thank Shay and the Twelve Midtown hotel as a whole for reminding me discrimination will always exist, and that sometimes it comes from your own kind. Good news is afterwards we found a room at the SpringHill down the street with a staff that isn’t discriminatory, treated us amazing, and even gave us welcome gifts open booking.

We chose this spot because of the shuttle to Mercedes Benz Stadium to see a Seahawks game dec 7 2025. Wow were we surprised the hotel was very nice. The people were nicer. The location was wow! Christmas everywhere, ice skating rink, giant tree, great restaurants, and the shuttle was right out side. Perfect! Publix grocery also right next door, and since full kitchen on hotel we got some stuff to cook especially breakfast. Highly recommend this place the full amenities were a surprise including washer dryer!

My recent stay here was ok. The first night, there were a few hiccups where the room we were initially given smelled like mildew and Aisha was kind enough to switch the room for us. The room card to the room she switched it to didn't work, so not only did she assign us another room, but she also upgraded it as well with the help of the her manager (he was a male and I didn't catch his name). The room could use some fixings because the ice maker in the refrigerator didn't work and the toilet was a little shaky, but nothing too major. Day three of the stay, I had the pleasure of speaking with Shay (the manager) and I'm unsure what the other young lady's name was, but they were also such a breath of fresh air, customer service was top tier; they even wished me a Happy Birthday ?because of them, I would definitely consider staying here again. The location was perfect!! Brunch spots, shopping stores, activities and etc. I enjoyed my stay and look forward to booking with them again.

I stayed here for several weeks for work, and it was quite good for that purpose. The Publix nearby was helpful, and the rooms were spacious. Some rooms had in-unit washer/dryer units while others didn't, so check for that if it matters to you.

The units are spacious but I would not recommend staying here for the following reasons: 1. The TV in the living room was broken. 2. The unit had a funny smell. 3. There is no staircase and only one elevator 4. It seemed like the person in the next door unit could control the lighting in my unit. When I turned on the kitchen light, I heard foot steps next door and then the light gets turned off. 5. There was a lunatic yelling from his balcony all day and all night for the three nights I was there and front desk didn’t do anything about it. 6. I asked the front desk to charge two nights on one credit card and the third night on a second credit card, they said I had two separate reservations therefore I needed to pay the pet fee twice even though I didn’t change rooms. 7. Since they split my reservation into two, I have been having a hard time getting my Bonvoy points for all of the nights I stayed there. I only stayed because booking at another hotel at the last minute would have cost too much.