????? My recent stay at The Hotel at Avalon, Autograph Collection in Alpharetta, GA was absolutely exceptional. From the moment I arrived, the service was warm, polished, and attentive without being overbearing. The staff truly made me feel welcomed and valued. The property itself is stunning. The design is modern yet comfortable, with beautiful finishes throughout the lobby and common areas. My room was spotless, spacious, and thoughtfully appointed, with plush bedding and every detail carefully considered. It felt both luxurious and relaxing. The location is unbeatable. Being situated right in Avalon makes it incredibly convenient to walk to fantastic restaurants, shopping, and entertainment. Everything you could need is just steps away, yet the hotel still feels peaceful and private. The pool area is also a highlight, offering a great atmosphere to unwind. Whether traveling for business or a weekend getaway, this hotel delivers on comfort, style, and service. I highly recommend staying here if you are visiting the Alpharetta area. I will absolutely be back.

I’ve always loved the atmosphere at the Shops at Avalon, and this hotel’s location makes it perfect for a staycation. Being able to step outside and immediately enjoy the restaurants and shops is such a luxury and makes the experience feel effortless. Especially having South City Kitchen onsite is a major plus. I’ve stayed here multiple times for that very reason. The pool vibe in the summer is great, and customer service has consistently been five-star. However, it’s clear this Autograph Collection property is no longer operating at a true four-star standard. Over the past two years, you can see the decline in photos and reviews alone. Torn curtains, worn bedding, clogged sinks, and decreased cleanliness don’t align with room rates ranging from $200 to $600. In addition hotel fees and valet parking will bring you to over $100+. Not only do they charge for valet, but self-parking is $22 — while shoppers park for free. It feels like nickel-and-diming. If you opt out of valet, be prepared to carry your own bags, as luggage carts are not made available. That’s not what you expect from a four-star experience. On top of that, some charges aren’t clearly communicated upfront — so if you’re arriving by Uber or not driving, be prepared. When guests book an Autograph Collection property, there’s an expectation of a certain elevated presence. Lately, it feels like that layer of service and refinement is missing. The location is phenomenal, and the return on rooms at these rates should absolutely allow for reinvestment into maintenance and upgrades. Without that, frustration among guests will likely continue. One small note for future guests: if you’re sensitive to noise, avoid second-floor rooms near the pool during the summer months, as it can get lively. I genuinely hope ownership reinvests into this property. With proper TLC and attention to maintenance and value alignment need attention. This hotel could easily return to the four-star Autograph experience it’s meant to deliver. My advice: watch the price before booking, the more you pay, the higher the expectations, and potentially the greater the disappointment if it doesn’t match the rate.

The team at Hotel Avalon was absolutely spectacular during my client’s recent gala, and I cannot say enough about the level of care and professionalism displayed from start to finish. What truly stood out to me as a wedding planner was how intentionally they took care of everyone involved. Beyond ensuring our client and guests had an exceptional experience, the Avalon staff went above and beyond to make sure the vendor team was comfortable, supported, and set up for success. That level of consideration is rare and speaks volumes about their service standards and leadership. A special shout-out to Carole Trulio for her attentiveness and leadership throughout the process. When a venue values collaboration and treats vendors with the same care as their clients, it makes all the difference and Hotel Avalon truly exemplifies that. I would gladly work with their team again and highly recommend them for weddings and special events.

Very nice hotel, located in a great shopping area. A wonderful place for a Staycation. The rooms are clean and nice. The beds were comfortable ...form, yet soft. I slept very well! There was a mini fridge and a coffee maker with Starbucks coffee in our room. There were two terry cloth robes. Not very soft, but perfect for using to dry off after a shower. The body products (shampoo, conditioner, body wash and lotion) smelled very nice. I like that they have tea and water with fruit available at all times near the lobby elevator. I also saw cookies being served in the lobby at dinner time. The restaurant is a bit expensive but the food is good. There's a Starbucks located in the building and it's very convenient. There is valet parking available or you can self park. There is a $22 fee for daily parking in their parking garage. It is convenient to lots of shopping.

Had a amazing time! Excellent hotel. Nice and clean. Everything is right in walking distance. The bar was really nice. The drinks were great and the bartender was very helpful with recommending drinks. The atmosphere is very cozy.

We were really excited to stay here after reading other reviews. The property is excellently located with numerous shops and restaurants nearby. Unfortunately we were given a room (610) with an oddly placed window that couldn’t be covered. This made sleeping after 6:30 am impossible. Because we were here for a relaxing weekend this ruined our stay. The hotel is nice even though the rooms are average. Would consider staying again in a different room solely for the location. Overall a disappointing stay.

This hotel is beautiful. Very pet friendly, nice gym and warm inviting lobby with a fireplace. Starbucks adjacent; shopping Avalon is the best and the spa across the street if fantastic. The food at South City Kitchen located in the lobby has great food and drinks, the staff wasn't as friendly as the hotel staff.

The Hotel at Avalon in Alpharetta, Georgia is a phenomenal hotel. The interior design is beautiful and welcoming. The customer service that I experienced was above and beyond. I planned a very special night for my fiancé and I during our first night and the bartenders and front desk staff played a big role in making sure everything went smoothly and I will always appreciate that. The rooms are very nice and clean with solid furniture and interior design. The only hiccup was that they didn’t clean the room during our two night stay which I’m sure doesn’t happen often but nevertheless it did kind of damper the experience because after spending a full day away from the room beginning in the morning and coming back in the evening the room wasn’t clean. Overall I thoroughly enjoyed my stay at the Hotel at Avalon and will definitely be coming back!

Love this property. Have stayed several times for conferences and Avalon remains solid. Nice rooms with solid restaurant on property. Breakfast benefit can be used at either restaurant or Starbucks. Only downside is limited suites which means upgrades rare but rooms looking up the bulivard are nice. Highlight is Julian at the front door who treates the property as his own providing St Regis level service from the moment he greats you. The events sales staff was really cool. Not often you see exec just hanging out after work and enjoying the amenities. Can't wait to return.

Great hotel in a very central location. There’s a coffee shop Starbucks down in the lobby walkable to all the shops and restaurants in the area. There’s even a spa called Woodhouse spa right across the street from the hotel, which is wonderful. Great hotel for a weekend getaway or even if you’re coming with kids, there’s plenty to do for everyone. Friday nights during the warmer months There are concerts in Avalon again very walkable and easy to get to without traffic a 45 minute drive from Atlanta Hartsfield.