I never leave reviews, but I have to for this one. I booked the wrong Renaissance Hotel, and when I arrived with a coworker was told that no rooms were available. After looking on the website and stating that I saw Rooms that were free I was again told that there were no rooms. I ended up booking online and then was told some bs about a cancellation blah blah blah. I only use Marriott chains, so to be told a blatant lie like this does not make sense. Would never stay here again after my experience. Book online if you are staying here or you may have a similar experience. Just a note this may have been the best breakfast I ever had a hotel. The omelette was amazing! It’s a shame my initial experience was so negative.

The hotel was amazing! Not only was the property great, but the staff made the experience even better. I lost my water bottle that morning, and around 11 p.m. I went to the front desk to see if anyone could help me find it. Hector went above and beyond—he found it and even brought it to my room. His kindness and willingness to help meant a lot to me. I’m truly grateful, and I would definitely stay at this hotel again.

This hotel is my go-to when I come home to visit family. The staff is always welcoming and kind, but what really makes it feel like coming home is Q, the valet! Q ALWAYS remembers me by name, and it's touching; he always makes me feel seen. Q always asks if I need anything; he knows I’m visiting my mom, and he’ll ask how she’s doing. There is one valet guy who is a bit older who will walk right past me to get to other people, never speaks, and only acknowledges me if he is the ONLY one available. Otherwise, I absolutely love everything else; the hotel is always clean, smells nice, and is comfortable. I will be going back to Atlanta soon and will be staying there per usual. Always 5 stars!

Had a great stay at the Renaissance Atlanta Airport! Booking through the Delta app was hassle-free, which made the diversion of our trip so much easier. Check-in was quick and smooth, with friendly staff who had us settled in no time. Our room was clean, quiet, and comfortable. This is exactly what you need after a long travel day. The convenient airport location was a huge plus, and the overall experience felt polished and well-run from start to finish. Highly recommend this hotel for anyone flying in or out of Atlanta!

A Perfect Stay for Aviation Enthusiasts and Travelers We stayed overnight at the Renaissance Concourse Atlanta Airport Hotel before continuing our journey, and it was an excellent experience from start to finish. The highlight of our stay was undoubtedly our runway-view room with a private balcony. Watching aircraft take off and land at Hartsfield-Jackson Atlanta International Airport from the comfort of our room was a unique experience and one of the main reasons we chose this hotel. For aviation enthusiasts, photographers, or anyone who enjoys watching airport operations, this hotel offers views that are difficult to find elsewhere. The room was spacious, clean, comfortable, and well maintained. The balcony provided an unobstructed view of the runway, allowing us to enjoy aircraft movements throughout the day and evening. Despite the airport location, the room remained comfortable and relaxing. The hotel's location is extremely convenient for travelers using Atlanta Airport. Whether arriving late or catching an early morning flight, the proximity to the airport makes the journey stress-free and efficient. I would also like to extend my sincere thanks to Ms. Cornethia at the front desk. She was exceptionally welcoming, friendly, and helpful throughout our arrival. Her professionalism, positive attitude, and willingness to assist made us feel genuinely valued as guests and set the tone for a wonderful stay. The public areas were modern, well maintained, and offered several excellent spots to sit and enjoy the impressive airport views. Even if you're not an aviation enthusiast, the atmosphere and unique setting make the hotel an experience in itself. Overall, the Renaissance Concourse Atlanta Airport Hotel offers much more than a convenient airport stay. The combination of comfortable accommodations, excellent service, outstanding runway views, and unbeatable airport access makes it one of the most memorable airport hotels we have visited. Highly recommended, especially if you can secure a runway-view room with a balcony. We would gladly stay here again on future visits to Atlanta.

Great service at this hotel! I know it is next to the airport but you would think if they build next to an airport they would put better windows on the hotel. It sounds like the planes are in your room! While excellent service I will probably not recommend for anyone trying to get a good nights sleep.

Great place to stay, especially for watching airplanes take off and land. It is amazing to sit on your balcony and watch all of the airplane traffic coming and going at Atlanta airport. It's the world's busiest airport and the amount of airplane traffic is unbelievable. The rooms are nice. The food was 50-50. My hamburger in the bar was terrible. It was burnt to a char and I ordered medium rare. Totally unedible. However, my eggs Benedict at breakfast were great. Also, I recommend ordering from the menu at breakfast instead of the breakfast buffet. $$$

The entire hotel smells like wet carpet. The room was meh. All of the usable outlets were on the wall opposite of the bed. The lamp kept flickering like we were in a horror film and the toilet ran after flushing. Then the shuttle door wouldn't open all the way and the male driver who was driving at 0630 didn't assist anyone but had his palms out expecting a tip. NOT IMPRESSED! Overall this was probably the worst Renaissance hotel I've stayed at. Not in the sense that it's horrible, it's just on par with others I've stayed at which were exceptional. This one is the least.

I had a very convenient stay at the Renaissance Concourse Atlanta Airport Hotel after being relocated due to a canceled flight. Although the hotel is currently under renovation, there was little to no visible disruption—everything still felt intact and well-maintained. The lobby was clean and welcoming, and both the bar and dining areas were very nice. Customer service truly stood out. The front desk team was friendly, hospitable, and efficient. I was checked in quickly with no wait at all, which was especially appreciated after travel delays. The room was very spacious, clean, and updated. I stayed on the 10th floor, which I assume features renovated rooms. The bathroom was also large, clean, and well-designed. The bed was extremely comfortable, and I slept very well. The location near the airport is a major plus, and the shuttle service runs every 30 minutes starting at 4:00 a.m. making it very convenient for early flights. Overall, I had a great experience and would definitely return if needed.

The good news is that this is close to the airport. The bad news is that the rooms are extremely noisy. Atlanta airport never closes, so you will be treated to airplanes landing at 11pm and airplanes spinning up at 2am. The rooms only have single panes of glass on them. It is extremely noisy. So only recommended if you don't want to sleep and want to watch planes all night. It is also somehow inconvenient to get to from the airport. You can't walk there. You have to take a bus, which takes 20 minutes to arrive.