My husband surprised me for my birthday with a trip to Chateau Elan Winery and Spa. When we checked in the room was big and the decor was warm and inviting. They had rose petals on the bed as well as in the tub. There was a bottle of wine, bubble bath and candles for later. It was really romantic. There was chocolate covered strawberries. We did the wine tour a few hours later. It was very informative and it was fun trying the different wines although my husband and I don’t really drink. We liked the sweet fruity wines the best. We found out they are called the dessert wines. We had 2 different bottle shipped home before we left. After the tour we enjoyed the room and later we had reservations at the steak restaurant on the grounds. The next morning at 9am we checked into the spa and were given robes to wear until we were called for our facials and massages. We ate breakfast in our robes at the spa restaurant and it tasted great. We then walked outside and laid on the daybed that is near the lake. Then our names were called for our services. When I finished I got in the sauna and the hot tub. We shopped at the store in the spa. We went back to our room around 2 to 3pm. We were so relaxed we took a nap until it was time to go to a local restaurant in the area with great reviews. The next morning we slept in and checked out late. I would love to stay again, this time in the rooms located in the building with the spa. Those rooms have access to all the spa amenities your entire stay.

Just had the most incredible weekend stay at Chateau Elan! My check in experience with Virginia was great, my breakfast meals with Rodrigo were fantastic! Super charismaticand professional, and dinner with Al was fantastic, they were all exceptional! They definitely made me feel special and welcomed to this resort. The food was incredible, the wine was incredible, the room was very clean and had zero problems. There is so much to do here so be ready to be moving around from restaurant to restaurant to bar to winery to pool to firepit, and many more activities! Definitely recommend staying here!

The resort was beautiful! Tilton was wonderful as we arrived and assisted with our baggage and a quick tour to our room. Our suite was beautiful, but the bedding was horrible. The room temperature was set to 72 when we checked in and with daily temps of 86, a call to engineering, it took 2 days to get a room temp Of 68 which was only comfortable. The spa experience was exceptional. Rodney was amazing!! The massage was as so good! The food was so good at Paddy’s. The service in the hotel was less than amazing because of a large wedding which apparently exhausted the staff from other restaurants on property. We enjoyed our weekend, but expected so much more for the expense .

I had a wonderful experience at the spa. I booked a 50-minute massage with Dawn, and she was absolutely amazing. She has such a calming, soothing personality and immediately made me feel comfortable. Throughout the massage, she checked in regularly to make sure I was comfortable and adjusted the pressure whenever needed. Her attention to detail and genuine care really stood out. I’ll definitely be booking with her again. The only issue during my visit was with hotel check-in, not the spa. There was a technical issue with the hotel’s check-in system that prevented guests from checking into their rooms for about an hour. While the delay was frustrating, the hotel manager, Iffy, really stood out. Instead of simply waiting for the system to come back online, she took the initiative to work through the issue and find a solution. Her leadership, professionalism, and proactive approach made all the difference. She personally made the situation right, and I truly appreciated the way she handled everything. The spa experience itself was excellent, and despite the hotel check-in delay, I had a great overall stay and would definitely return.

I wanted to love this stay and a few staff members (shoutout to Virginia) genuinely tried to make it great. But for the price Chateau Elan charges, the overall experience fell well short of what guests should expect. Pool: Closed for the day after 20 minutes of rain even though the sun was back out by 2:40 PM, well within the posted 6 PM closing time. No pool music, no cleaning, no amenities functioning without guests having to ask. When I needed to feed my child poolside, I was sent to room service which only offered steak, sea bass, and salad. For a family at a resort pool, that's simply not a workable option. Dining: I called the front desk to find family-friendly dinner options and was told Versailles did not require a reservation. I arrived with my child and was turned away. No apology, no alternative offered on the spot. We found Patties on our own wonderful experience there but that's not how guests should have to spend their evening at a luxury resort. The bigger issue: At this price point, guests should not have to chase down basic amenities, be misled about reservations, or go hungry because the pool restaurant is closed on Mondays or after a brief rain shower. Outside food and drinks are not permitted so what exactly are guests supposed to do? Some staff work hard to hold this place together. The resort itself does not support them. I will not be returning for an over

????? We had a wonderful time at Château Élan. The property is beautiful, the wines were excellent, and the entire experience was relaxing and enjoyable. Our tour guide was incredibly knowledgeable and shared a great deal of information about the winery, the property, and the wine-making process. She also added her own insights and stories, which made the tour feel personal and memorable. We visited as part of a birthday celebration, and it made for a perfect day. Highly recommend the Tour & Tasting experience, and we look forward to returning.

I stayed here for two days and one night on a work retreat. I wouldn't have stayed here if I didn't have to. While the grounds were pretty, the entire ambiance felt cold and sterile. Not much personality or character to the hotel, restaurants, conference area, spa, or pool. The pool area was eerily quiet, and boring. I got side-eye when I had the nerve to actually take a dip in the pool, when everyone else was just sunbathing. Also, don't expect any food or drink service poolside if you're going during the week. While it did feel slightly upscale, everything felt generic in its "French" theming. The food catered to the conference room was fine, though you'd think they would have at least ONE gluten-free dessert option available. I did give 3 stars because I enjoyed the nature trail, as well as the large bed in the room. Several of my colleagues and I noted that they didn't offer hand soap in the hotel room bathroom. Are guests not supposed to was their hands? I will also shout out Maria at Versailles who offered excellent customer service at dinner. My steak had a lot of gross fatty pieces and ligaments so it wasn't the most appetizing but I enjoyed my truffle fries. My last critique is that all services are incredibly overpriced. $10 delivery fee for room service, on top of the service charge/gratuity already included? Give me a break...

We stayed for one night on our road trip and the room was beautiful, spacious, quiet, and very well maintained. We ate at Louis’ and the food was excellent. The manager Nicole is a true gem. She truly goes above and beyond. Unfortunately, there were some rude guests at the bar and Nicole handled them with such professionalism we were very impressed. The hotel is very lucky to have a manager like Nicole and we hope they recognize and appreciate her.

"Resort" is a stretch. This is a nice hotel at best. However, giving them 1 star rating due to dining. You guys need to get better quality ingredients, simple as that. No matter where we ate, everything was either not fresh or cooked too long or seasoned too much. The staff was OK but if you want to call yourself a resort, you will need better training for them. Example: brunch omelette station guy at Versailles had very inappropriate interaction with female guests while scowling at any male guest, while also making inappropriate jokes with a fellow employee. Ordered in room dining and two orders of the steak frites used bad meat. The burger actually made my wife sick. The point is, I will never come to this place willingly, but because it's the only nicer place in the area, once year I'll be forced to stay here due to a kids event. Really hope by next time you can button things up, and I will be willing to update my review. Fingers crossed.

I visited this location for the first time over Valentines weekend. I did not stay overnight so I cannot specifically comment on the inn/hotel rooms, but I did do a wine tasting, and the restrooms were absolutely disgusting. There was paper & trash all over the floors, some of the toilets had poop in them, some most of the toilets had pee all over them. There was barely any toilet paper in the stalls. I told the person who checked us out for the wine tasting that the bathroom needed attention and she said she knew already and that she had already alerted someone. I went back maybe an hour later to use the restroom again and it was exactly the same. I had to grab the last little bit of toilet paper out of a different stall to use the cleanest stall that was available. About an hour later I went back to ask about ordering some food and she said that the chef was out and there was no food available on that particular day. She mentioned that the chef should be arriving soon or I had just arrived and that she didn’t know how long it would be before food would be available. I will probably never visit again. I have only heard great things about Château Elan, but that was definitely not a great first experience. In hindsight, I wish that I would’ve taken some photos of the bathroom because it was completely unacceptable for a venue of such assumed high standard.