About Four Points by Sheraton Atlanta Airport West

Four Points by Sheraton Atlanta Airport West offers a comfortable and convenient stay just minutes from Hartsfield-Jackson Atlanta International Airport. Ideal for both business and leisure travelers, the hotel combines modern amenities with a relaxed atmosphere and dependable service. Guests can unwind in spacious rooms, enjoy on-site dining, and take advantage of easy access to downtown Atlanta and nearby attractions. Whether you're catching a flight or exploring the city, this hotel provides a practical and welcoming base. On-site restaurant and bar Outdoor swimming pool 24-hour fitness center Free Wi-Fi throughout the hotel Business center and meeting facilities Comfortable rooms with ergonomic workspaces Free parking for guests Daily housekeeping and friendly front desk service

Amenities at Four Points by Sheraton Atlanta Airport West

Four Points by Sheraton Atlanta Airport West offers Gift shops or newsstand, Dry cleaning/laundry services, Shared microwave, Television in common areas, 24-hour fitness facilities, Free airport transportation, Free airport transportation, Luggage storage, Express check-out, Multilingual staff, 24-hour front desk, Breakfast available (surcharge), Outdoor seasonal pool, Smoke-free property, Coffee/tea in common areas, Coffee/tea in common areas, Snack bar/deli, Elevator/lift, Conference space, Self parking (surcharge), 24-hour business center, Heating, Television, Bathroom grab bars, Satellite TV service, Blackout drapes/curtains, Free WiFi, Phone, Desk, Desk chair, Designer toiletries, No cribs (infant beds) available, Premium TV channels, Towels provided, Roll-in shower, Accessible bathtub, Shower/tub combination, Shower/tub combination, Private bathroom, Wheelchair accessible, Free toiletries, Air conditioning, Hair dryer, Iron/ironing board, In-room safe, Flat-panel TV, Fitness equipment, Fitness facilities, Outdoor seasonal hot tub, Business center, Computer station, Conference center, Meeting rooms, Printer, Bar/lounge, Restaurant, Wifi Available, Wheelchair-accessible parking available, Air-conditioned public areas, Children allowed, Pets not allowed, Linens provided, Accessible bathroom, Business center, Coffeemaker, Complimentary coffee, Free wired high-speed Internet, Housekeeping (fees may apply).

Location

Four Points by Sheraton Atlanta Airport West is located at 3520 North Desert Drive, Atlanta.

Reviews and ratings

Four Points by Sheraton Atlanta Airport West has an average rating of 3.9 out of 5 based on 1462 guest reviews. It holds a 3-star Stars rating.

Rooms and accommodations at Four Points by Sheraton Atlanta Airport West

  • Junior Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

    1 King Bed

    Junior Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

  • Junior Suite, 1 King Bed, Non Smoking, Corner

    1 King Bed

    Junior Suite, 1 King Bed, Corner

  • Traditional Room, 1 King Bed, Non Smoking

    1 King Bed

    Traditional Room, 1 King Bed

  • Traditional Room, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Traditional Room, 2 Queen Beds

  • Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

    1 King Bed

    Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

    1 King Bed

    Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Suite, 1 King Bed, Non Smoking

    1 King Bed

    Suite, 1 King Bed

Image of Four Points by Sheraton Atlanta Airport West
Image of Four Points by Sheraton Atlanta Airport West
Image of Four Points by Sheraton Atlanta Airport West
Image of Four Points by Sheraton Atlanta Airport West

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Image of Four Points by Sheraton Atlanta Airport West

Rooms

Property Overview

Four Points by Sheraton Atlanta Airport West offers a comfortable and convenient stay just minutes from Hartsfield-Jackson Atlanta International Airport. Ideal for both business and leisure travelers, the hotel combines modern amenities with a relaxed atmosphere and dependable service. Guests can unwind in spacious rooms, enjoy on-site dining, and take advantage of easy access to downtown Atlanta and nearby attractions. Whether you're catching a flight or exploring the city, this hotel provides a practical and welcoming base.

  • On-site restaurant and bar
  • Outdoor swimming pool
  • 24-hour fitness center
  • Free Wi-Fi throughout the hotel
  • Business center and meeting facilities
  • Comfortable rooms with ergonomic workspaces
  • Free parking for guests
  • Daily housekeeping and friendly front desk service

Amenities

Property services

  • Gift shops or newsstand
  • Dry cleaning/laundry services
  • Television in common areas
  • Free airport transportation
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Elevator/lift
  • Conference space
  • Air-conditioned public areas
  • Children allowed
  • Pets not allowed

Food and drink

  • Shared microwave
  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Snack bar/deli
  • Bar/lounge
  • Restaurant
  • Coffeemaker
  • Complimentary coffee

Activities

  • 24-hour fitness facilities
  • Outdoor seasonal pool
  • Fitness equipment
  • Fitness facilities
  • Outdoor seasonal hot tub

Shuttles and transportation

  • Free airport transportation

Parking

  • Self parking (surcharge)
  • Wheelchair-accessible parking available

Business services

  • 24-hour business center
  • Business center
  • Computer station
  • Conference center
  • Meeting rooms
  • Printer

Features

  • Heating
  • Bathroom grab bars
  • Blackout drapes/curtains
  • Desk
  • Desk chair
  • Roll-in shower
  • Shower/tub combination
  • Private bathroom
  • Wheelchair accessible
  • Air conditioning
  • Iron/ironing board
  • In-room safe
  • Accessible bathroom
  • Business center

Media and electronics

  • Television
  • Satellite TV service
  • Phone
  • Premium TV channels
  • Flat-panel TV
  • Free wired high-speed Internet

Internet access in public areas

  • Free WiFi
  • Wifi Available

Bathroom

  • Designer toiletries
  • Towels provided
  • Accessible bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Bedding and linens

  • No cribs (infant beds) available
  • Linens provided

Services

  • Housekeeping (fees may apply)

Reviews

3.9
1462
Reviews

The Four Points by Sheraton Atlanta Airport West receives mixed reviews, with some guests praising the friendly staff and convenient airport shuttle, while others report cleanliness issues, uncomfortable beds, and inconsistent service. Recent improvements have been made based on guest feedback.

Friendly staffConvenient airport shuttleCozy rooms
cleanliness2.5
location3.5
value3
service3.8
amenities3.2
J
Jewell Bozman
2 months ago

The rooms were average size and clean. The shower floor was not white, it might have been recently cleaned but not well enough because it had a layer of staining that was very visible, enough to not want to stand in the shower with bare feet. The bed was very uncomfortable. I thought it was just me but when I shared it with my other friends who also stayed here, they had the exact same complaints. The water with lemon and lime in the atrium was delicious but on multiple occasions, there were no cups available to enjoy the water. When we requested an extra pillow, we were told there were none. Now, how does a hotel not have extra linens or pillows? That's kinda crazy!

K
Ken Younger
3 months ago

The Pros: This hotel has a solid and professional staff at the front desk. The employees are extremely kind. 5 star employees. Close to the airport and shuttle service. The Cons: the elevator was not clean with sticky floors; carpet stains throughout the hotel; musty smell upon entering; dirty bed linens, I had to walk to the front desk to get clean bed linens. Overall the employees were nice but I had a bad experience with the uncleaniness of the hotel. Therefore, I gave the hotel two stars only because of the uncleaniness of the hotel itself, the staff was good to me.

C
Christi Brown
4 months ago

We only stayed here for a quick overnight due to a delayed flight, but it turned out to be a great choice. The place was cozy, clean, and seemed to offer solid amenities. The free airport shuttle running every 30 minutes was super convenient (only 10 min ride), and the staff were genuinely kind and helpful. Perfect for a short, stress-free stay.

D
Diamond Gilchrist
6 months ago

Food gross and they charge you for it separately 18$ each person. The ppl who work there super nice and friendly. But every night I stay I got charge 100 or 120 at 3am on top of already paying for the room earlier that day that’s odd to me. But I keep my card lock so it’s okay it only got me once. But they did give my daughter candy a few times I got mixed emotions about the hotel but food is definitely a no go

D
Delroy Chambers Jr.
6 months ago

Ty and Tyler at the front desk made the check-in experience exceptional. Both were personable, professional, and genuinely welcoming. Their level of customer service felt first-class, which honestly surprised me for Atlanta. They set a very positive tone from the moment I arrived. While the rooms are comfortable and clean, they are a bit dated compared to more modern properties. That said, the outstanding staff experience more than made up for it

D
Dana Smith
7 months ago

After a stay pre and post an international flight, we found this hotel to be as good as it gets , especially for the price. There aren't many hotels that are near the international terminal and none have shuttles there. The front desk was superb in handling our stay pleasantly and professionally. We were lucky enough to have a young man by the name of Yeaser checking in both visits. He was the very best front desk person we've ever experienced at any hotel, including 5 stars we've visited. We travel extensively. Yeaser is one of the reasons for our loyalty to marriott. We enjoyed happy hour, dinner and breakfast during our stay. No complaints there either. Very friendly and helpful. No doubt we'll return.

A
Angel
7 months ago

Use to love this hotel and everything about it. I tried booking again for a dance competition in the area for this weekend. They gave me a DIRECT bid offer and when it was time to get a contract, they wouldn’t honor the original price they gave me. I absolutely don’t recommend. I spoke with Czarina DeVega. She stated she was going to charge $127 a night (3 days) per room for 10 rooms. Then told me she “prefer people to book online.” If I wanted to just “book online” I would have never tried to do a group block. I’m disappointed and they don’t EVER have to worry about me or my dance company booking here again. UPDATE - Posted Google prices and they are cheaper than the ones she quoted. Seems as if she’s money hungry. Definitely need to get the old group booking representative back. At least, she honored what they quoted.

C
Chris Pappas
7 months ago

I went to this hotel for training Jaguar Land Rover because was on the list recommended of Jaguar Land Rover, no indoor pool, no jacuzzi, when I checked in they asked me for my credit card security deposit $100 (because my manager already paid for my room with he's business credit card and even though they charged my credit card as well) front desk they don't know what they are doing, they supposed to provide me with JLR coupon drinks and breakfast coupons but they never did. The only good thing of my training visit there was the bar & food, lots of noise in hallways all the time, light fixtures in shower bulbs wasn't working. Let me tell you this, I'm not going there ever again.

N
Necol Williams
8 months ago

I had the most worst and horrible stay in my life. I came 3 hours away for a peaceful and relaxing weekend and stay, and it was far from that. Remind you that weekend of December 13-15th it was wet and cold. Upon our stay the heater didn't heat the room, shower nozzle was broken and kept falling off every time you touched it and the sink nozzle was broken, I stopped at the front desk to speak to the attendant at the front she was on the phone and act as if she didn't see me, for a whole week I tried calling the hotel manager and even left him three emails about my stay and no answer nor did he respond. I spent $300 dollars for 2 nights to have the service I had. It was the worst. Room 403

V
Vernon Brady
8 months ago

We parked our car here while flying up to Canada. It’s much cheaper than airport. They have regularly scheduled shuttles and it is a quick easy ride to the terminal. This is our 2nd time to do this. It’s very convenient and we like it. If you have a very early flight or arrive really late, you may consider staying in the hotel.

Map

Property Address
3520 North Desert Drive
Atlanta
Property Contact
404-768-3100