We unfortunately experienced a canceled flight and stayed here. The staff was fabulous. Friendly, understanding and helpful. Can’t say enough about the great staff. Highly recommend!!

Another recommendation is the InterGlow Hotel. I stayed there for two weeks while attending training, and overall it was a solid experience. The hotel is clean and well-maintained, and the staff was very friendly throughout my stay. The continental breakfast was okay and did the job. The workout area isn’t the greatest, but it was enough to get me through two weeks of training. The parking lot felt secure. The beds were very comfortable, and the pillows were nice and fluffy. My room didn’t have a desk, which made it a little tough since I had some work and training to do in the room, but it wasn’t a deal-breaker. Housekeeping did a great job keeping the room clean and tidy every day. Overall, I’d stay there again.

From airport transport to bed comfort, it was a pleasant stay overall. Desk clerk gave us menus to order dinner as kitchen closed at 9:30, but was not helpful when food arrived as delivery guy could not get inside. Lamp next to bed didn’t work, and lighting was either non-existent or too bright in main room.. Shower was nice. Coffee at 6am was thick chewy black. Facility is nice overall, but maintenance and service could be improved.

Great location, nice rooms although the laminate floors need replacing. Staff was incredibly helpful, hospitable and friendly. Only critique was that they charged $12 for an incredibly limited selection, low quality, low effort breakfast that should’ve been free given its quality.

This was my second time staying here. We just stayed one night to be close to the airport. Shuttle was easy to get and from airport. The only problem I had was when we picked up our car, we had to walk through the lobby to get to our car. The African American woman at the front desk was very rude. I needed to use the restroom before our long drive home and I was already at the car in the back. I had to walk around the hotel to go back to the front which was fine at first. I walked straight to the restroom and as soon as I got there inside the LOCKED stall, the front desk worker barged in and assaulted me with the bathroom door and hurt my elbow really bad. She was trying to not let a PAYING customer use the bathroom. She was yelling at me and just being so mean even after I explained I was a PAYING customer. She tried saying she was saying “ma’am” before I went in there, but I just didn’t hear her. I was focused on trying to get to the bathroom. That put a really bad taste in my mouth. Before the interaction with her, I most definitely would have stayed at that hotel again. But now, I’m not sure if I would stay here again. There’s plenty of other hotels with better customer service. I really hope this employee gets reprimanded or something for assaulting and hitting me with a door when I was already pulling my pants down in the LOCKED bathroom stall.

Great hotel chain. This one is under some renovations. The renovations are why it didn't get 5 stars all the way. The staff was very accommodating and they have extended parking for our shorter trips.

Staff was not noce at all. Because they're in a really bad neighborhood, they kind of treat everybody like a homeless person trying to break in. They keep all the doors locked and have to buzz you in. They charge you $14 for parking which is really unnecessary and charge you $13 for a breakfast buffet that's the same as the free buffet you get at most hotels these days. The rooms are run down and poorly designed. There is a minfridge haphazardly in the corner. Coffee maker dis not work in the room. Curtains ripped. They use large bottles of shampoo and conditioner but you have to place them on the floor in the shower. The neighborhood is dying with lots of closed restaurants and businesses.

I had a delayed flight, so I wound up staying at hotel Indigo. Simone and her colleague were wonderful at the front desk! Even though a lot of us were emotionally bankrupt and physically exhausted, both of them helped the influx of late night guests with smiles and some laughter. Besides that, the accommodation was wonderful. A nice shower that is bigger than most I’ve seen in hotels I’ve stayed in and the A/C was definitely on, which I loved! I didn’t use any amenities, as I was just there for 5 hours to recharge before my next leg. I cannot commend Simone and her counterpart enough! They were truly amazing.

Special thanks to Simone for the warm welcome. We truly enjoyed our stay — it was comfortable, quiet, and we appreciated the security present during our late arrival. Our room was spotless and perfectly comfortable, as always. November 13-14, 2025

Lovely experience at Hotel Indigo Atlanta. After our late night flight was canceled, we called six hotels looking for accommodations, encountering varying degrees of rudeness and incompetence. Hotel indigo had rooms and treated us sooo nicely. They even offered free toiletries since our luggage was still at the airport. Crystal, Hopia and Ron were so courteous, helpful and kind. Thank you for a great experience from three very tired travelers. You were just what we needed.