We stayed here during a trip to Atlanta with young kids. The staff and service were excellent. They were very attentive, professional and courteous. The rooms were nice. Unfortunately, the pool was cloudy and not clear, so we did not swim (which was a bummer because it was one of top 3 reasons we booked there). Next time, we will probably stay somewhere else.

This is a very nice hotel! Great location! Great Breakfast! The staff was WONDERFUL!! Our complaints were only about the room itself. It was very spacious and nice. However, the air conditioning was far from efficient. We set the temperature to 65° and it only got down to 76°. The lighting is very low, which gives the room very cozy feel, but when you need more lighting, its not there. The pool was just ok. Definitely not as nice or spacious as the photos would make you believe. If its a busy weekend, you'll be waiting for an elevator for quite sometime. Would I stay here again? Probably. But if the air isn't working well the next time, I will be requesting a refund. Its Atlanta, you need your room to be cooler than 76°!

Negatives - This could be a nice place, but it needs a lot of work room wise. The rooms and bathrooms just need some work. There was peeling paint, a stained toilet bowl, wood coming apart places and an odor. Also, We called housekeeping for sheets for the couch and we never received them. Parking is a walk with only stairs. If you aren’t getting dropped off with luggage then it could be difficult for some. Positives are the breakfast was good and the area was clean. There were choices for gluten free and sugar free, which is rare. It was located in a great area with shopping, restaurants and coffee shops. We felt it was a safe area as well.

Today, I would like to share my experience staying at this hotel for the first time. After a 12-hour journey, the only thing one hopes for is to arrive and be able to rest. To begin with, when we arrived, the receptionist was rather unfriendly. After checking in, we went up to our room, located on the fifth floor. Upon entering, we realized it was not what we had expected: the bed appeared to have been used (as the sheets were all disheveled and the pillows were small), and—to top it off—there were hairs in the bathroom. Consequently, I decided to go back down to the reception desk. However, while in the elevator, I ran into a young man named Alex. I asked him if he could help me, and he agreed immediately, asking only for 10 minutes to get the room in order. I told him that sounded fine, and that we would go grab something to eat while he did so. Well, upon our return, we were astonished by the transformation of the room—something that completely reversed my initial dissatisfaction. The bed was perfectly clean, with the pillows neatly arranged; the bathroom was spotless, and the room smelled incredibly fresh. Without a doubt, on this occasion, I will stick with my second impression. Many thanks to Alex for making our room so comfortable and for ensuring that our stay was excellent. We will certainly be back.

For Easter we stayed at Embassy Suites by Hilton Atlanta Perimeter Center and overall had a good experience, though there were a few setbacks. When we arrived, our room wasn’t quite ready for our family of four, and we had to call multiple times to get everything sorted. There were also a few housekeeping issues: the toilet wasn’t working properly, we were only given two towels (no washcloths and just one hand towel), and the bathroom only had half a roll of toilet paper upon check-in. These details definitely took away from the first impression after driving 15hrs to get there. That said, the hotel itself is beautiful and very family friendly. The design is stunning, especially the solarium-style center, it creates such a welcoming, social atmosphere. Even with comfortable rooms, you feel drawn to spend time in the central area because it’s so inviting. One downside was the lack of soundproofing. The walls were quite thin, and unfortunately, the guests next door were very loud. They played music late into the night both evenings, and we had to call the front desk each time. One night, we were even woken up at 3 a.m. due to them yelling. However, the hotel staff handled the situation well and were responsive when we reached out. The pool area looked great, but the water was too cold, even for the kids. The hot tub was also a bit murky and had an unusual colour, which made it less appealing. On the positive side, the breakfast was amazing, delicious with plenty of options. Our favourite part of the stay was definitely the happy hour with snacks and drinks, which added a really nice touch. This hotel would be a fantastic choice for sports teams or social groups, as it really encourages a gathering, community vibe

The whole check in experience was over before we knew it the team was efficient and organized, with a friendliness that felt natural rather than scripted. Our room was pristine and wonderfully peaceful, the breakfast hit every right note, and the quiet neighborhood outside guaranteed a full, uninterrupted night's sleep. At this price point, the level of care and comfort genuinely surprised us, and we wouldn't think twice about coming back.

The Good: I’ll start with the positives: the location was excellent, the breakfast was genuinely tasty, and the housekeeping team did a wonderful job keeping the room clean. The Reality: Unfortunately, the front desk service was incredibly unprofessional, making this a "one and done" stay for us. I checked in early and specifically left an extra key, car tag, and drink card at the desk for my fiancé to make his arrival seamless. When he arrived, the male staff member was dismissive and insisted I hadn’t even checked in. Despite providing the room number and being on the reservation, he was met with an attitude, forced to provide his card info again, and treated as if he shouldn't be there. I feel as though reason that guy tried to take my fiancé's card again, even though he was already on the reservation was a "power move" or laziness. Instead of checking the things I left, he just restarted the process to avoid admitting he was in the wrong. It's poor training, plain and simple. Our friend had a similar experience with a different female staff member who claimed she couldn't find his reservation. When a second employee found it easily, the first woman rolled her eyes and was visibly angry instead of apologizing for the mistake. There is a complete lack of accountability and basic hospitality training here. One final note: The pool was being cleaned during the hours it was supposed to be open to guests. Maintenance should be handled when the facility is closed, not during peak guest hours. We won't be returning. If you're looking for an stress-free stay with professional service, I’d suggest looking elsewhere.

1/5 – Disappointing Experience I recently stayed at Embassy Suites by Hilton Atlanta Perimeter Center during a family leisure trip and unfortunately, the experience did not meet expectations. Upon arrival, our room was not ready at the designated check-in time. We waited over an hour past check-in before being assigned a room, which was particularly inconvenient while traveling with family. Cleanliness was also a significant concern. The overall condition of the hotel appeared poorly maintained. There were visible spills on the main lobby floor that remained unattended for an extended period. One brown spill in particular was left overnight, which was both noticeable and unpleasant. Our guest room did not reflect acceptable cleanliness standards either, as hair was found in the bathroom upon arrival. Additionally, the mattress did not properly fit the bed frame, which affected comfort and gave the room an unpolished appearance. Given the delays and cleanliness issues, this stay fell well below expectations. I hope management addresses these concerns to improve the experience for future guests.

? 1-Star Review: Embassy Inn & Suites, Atlanta, Georgia My stay at Embassy Inn & Suites in Atlanta was extremely disappointing. From the moment we arrived, communication was a struggle — the staff could neither understand nor respond to basic concerns. Our room smelled unpleasant, and despite repeatedly reporting that the bathroom sink wasn’t draining, no one ever came to fix it. The shower had cold water, almost no pressure, and the curtain was in terrible condition. For the price we paid, the quality was unacceptable. Breakfast was another major letdown. The website listed different timings than what the hotel followed, and they were completely unprepared. Vegetarian options were almost nonexistent, the waffle maker didn’t work, and nothing was refilled even though the hotel was far from full during the holiday season. The staff, especially the kitchen team, were rude, unprofessional, and dismissive when approached. Overall, this hotel delivered poor service, lack of maintenance, and zero hospitality. I would not recommend staying here to anyone expecting even basic standards of comfort or respect. After posting my review, I reached out again using the phone number provided in the answer. I also left a message with the front desk staff member. Unfortunately, no one has contacted me back, which has only added to my frustration.

A great place to spend the night if traveling. I love the hot tub. Breakfast is always a hit. Don't forget Manger's special that offers a free drink after a long drive ?