CUSTOMER BEWARE!! This location is very suspicious of fraudulent activity. I checked in 2/13/26 at approximately 10:30 pm. As I’m walking to the counter to check in the receptionist does not greet me. Instead of being greeted I have an aggressive woman demanding my id and form of payment. It was late and based on the current interaction I discerned this individual is confrontational. She puts my form of payment card details up next to her on the counter and suspiciously a male worker walks up and I did not consider that a coincidence. I’m asked for my email address for my receipt to be emailed ( never received) just to see this woman reading the info on my id!!! I did not engage with her and decided I would report all of her behavior with corporate. Now that I have checked in I go to my room which was clean however, the mattress was lumpy and full of springs! I’m so disgusted with this location and will never stay here again. I do like The Hyatt and hope corporate will look into this location.

My 4-year-old daughter had eye surgery at Meridian Mark Hospital today and we had to be there at 6:00AM so, considering we live almost an hour and a half away, we decided to get a hotel room that was decent, priced well, and ideally as close to the hospital as possible. I booked a non-smoking room with 2 queen beds online for same-day arrival (but also late, as I scheduled our check-in time for 10:30PM) on the 15th and checkout at 5:30AM on the 16th (7 hours later.) It ended up being $210 which includes parking + a refundable $50 deposit. The room, beds, bathroom, etc., were all very nice and clean but the beds were uncomfortable and unnecessarily loud (we could hear our daughter rolling around in her sleep on the other bed all night, I swear we could hear her move her pinky finger on those sheets lol.) Regardless, we woke up this morning and drove a total of 6 minutes from the hotel parking lot to the hospital parking lot—worth every penny.

We had a 5 night stay at the Hyatt Regency Villa Christina and was thoroughly impressed. The hotel is tucked away in a very quiet area, which made it feel like a peaceful retreat from the bustle of the city. The property has been beautifully renovated, blending modern elegance with a welcoming atmosphere. Our room was spacious, spotless, and thoughtfully designed. One of my favorite features was the cute outdoor patio—it was the perfect spot to enjoy some fresh air and unwind after a long day. The attention to detail in both comfort and cleanliness really stood out. Overall, this hotel offers a serene environment with stylish updates and excellent accommodations. I would highly recommend it to anyone looking for a relaxing stay in Atlanta. The breakfast was great also, especially the buffet on Saturday has variety of options.

This hotel is an absolute joke and an embarrassment to the Hyatt Regency brand. I booked an Executive Suite and had reasonable expectations given the Hyatt name. What I walked into was disgusting. The floors were covered in pubic hair, the room immediately felt unsanitary, and there were boogers smeared into the nightstand. There were visible human intimacy stains throughout the room, and the ceiling paint was peeling with what appears to be black mold forming. The property is in extremely poor condition, and the room was completely subpar at best—revolting at worst. I genuinely did not feel safe or comfortable sleeping here. I contacted World of Hyatt to request my points back so I could relocate to another Hyatt property and was told that was not possible. I asked if checking out would allow my points to be returned—again, no. I am now stuck paying for a product that is neither sanitary nor safe. Out of sheer precaution, I showered wearing my workout shoes because the room felt that dirty. The front desk experience matched the condition of the room. The man who checked me in was wearing a T-shirt and a True Religion hoodie, making it genuinely difficult to even tell if he was an employee. Completely unprofessional. This property is the definition of a one-star hotel and is more comparable to a Red Roof Inn or Howard Johnson than a Hyatt Regency. I do not recommend staying here under any circumstances. I actively discourage it. This is hands down the worst Hyatt experience I have ever had, and it has made me seriously reconsider staying at Hyatt properties altogether. I will be checking into another hotel this evening because this place is simply gross. Do not stay here.

The room was great (beds comfortable, bathroom clean); the furniture was moderately "beat up". Just a First World thing. I met Sige, my server in the restaurant. What a terrific lady! Heads up: they didn't have the breakfast buffet (unannounced), so be prepared to pay a la carte. I recommend it, though. Delicious!

Issues started at checkin. Amenities were not explained but just handed a sheet of paper. Rooms need to be renovated. Was in one of their suites and the AC control is difficult to adjust; AC takes couple of hours to cool down and thermostat temp does not correspond to the room temp; No hangers in the room; Trash doesn’t get taken out several times even though housekeeping is every day; Lounge breakfast in the Regency club is average compared to other HR hotels.

What can I say? Kewuan at the front desk is absolutely amazing! Hyatt had a computer issue and as a weary traveler who needed her bed- I was tired. I was forced to use a third party site to book and it wasn’t transferring to Hyatt because of said issue. Not only was Kewaun amazing but kept me sane while we were forced to wait for technology to catch up with my tiredness. He made sure I had Ana amazing room and was all checked in- super fast. This hotel is one of the BEST hyatts I’ve stayed at and I am a globalist with them. Five stars would be more if it was an option. Do yourself a favor and stay here. You won’t regret it. Tell him I said hi and thanks as well.

Our church held a conference there this week and the staff; from front, setup, food to management was OUTSTANDING! Mr. Ernst Thomas rolled out the red carpet and went above and beyond. I couldn't be more pleased. I have 4 stars for location because of the Atlanta traffic getting to it but that was a small price to pay. I even brought my pup and they had special walking trails and amenities for her. The rooms need a bit of an upgrade but I was extremely comfortable.

My wife and I stayed at this hotel on 9-15-25 and it was very disappointing. Not sure how it has gotten such good ratings maybe it was just the room that we got. Check in took about 30 minutes because they could not find the reservation with Hotels.com that was already paid. My wife and I had been traveling for the whole day and needed water to drink but this room does not come with water and the front desk does not provide water. At this price point ($200 per night) I think a bottle of water should be included as most other hotels do so. We stayed at the Westin just a few miles away the previous night and it was cheaper, better, and easily provided 3 bottles of water at check in. The above was not that serious and I would not even take the time to complain but the room was what prompted this review. We found a wet dirty wash cloth hanging in the shower with body hair on it right when we arrived to the room. The shower curtain was about 6 inches too short so it would come out when trying to use the shower and get the floor wet right away. The paint was coming off the ceiling in the bathroom, the toilet did not work well, the water pressure was not good, the carpet was old and stained, the towels didn't smell clean. If we were not so tired and needing to leave early the next day then we would have looked into changing rooms even changing hotels if needed. Hotels.com has this location listed as a 4 star hotel and for sure this room was not a 4 star room. The provided toiletries were the worst I have had in a long time seemed like mostly water had been added to the bottles. I did not shower good, I did not sleep good, then I had to drive a long distance in the morning and was unhappy the whole way. If this was a product I paid $200 for I would return it, if this was a meal I paid $200 for I would have sent it back to the kitchen but it seems like with the hotel industry they can just do whatever they want and blame it on Covid-19. This was such a discouraging event I wish I could get my money back. See below for a few pictures I took. I could have taken more.

The rooms are nice enough. However, ours had a slight mildew smell. It's one of those smells that you notice when you enter the room, then not so much after a couple of hours. So we didn't complain. We selected the featherless bedding option when booking on the Hyatt website, but our room came with feather bedding anyway. They did not offer to change the room. Instead, they had housekeeping bring the change of bedding so we could change it ourselves. If you have a feather allergy, handling the feather bedding isn't ideal. It's a decent hotel. I expect more attention to detail from a 4 star though.