The staff is very accommodating and friendly, quite attentive and eager to assist. The facility could not be more pristine and well kept, especially for the very reasonable price. I witnessed no issues with cleanliness, upkeep of furniture or equipment, no wear and tear visible and everything was updated to the standard I feel is at or above standard for this level of hotel. The air conditioner was very quiet, I'm not a sound sleeper and tend to be more easily wakened in an unfamiliar place which didn't happen at all. The beds were very comfortable, as a person with Rheumatoid Arthritis that was a huge win for me. I was much closer to midtown than I thought I'd be which was an incredible help as I was visiting my daughter at GT. Will absolutely stay at this facility from this trip forward in my frequent trips to the area. I've had a couple of instances in other areas where the hotel and reviews gave one impression with reality providing a significant disappointment to the degree that I've nearly canceled trips. That to say I was so incredibly pleased to have my expectations not just met but exceeded greatly in every measurable way. The restaurant and pastry shop are high priced, but honestly it's to be expected and everything is nowadays anyhow. That said, we did grab biscuits and pastries one morning that were delicious and we were served by a delightful young lady. Could not recommend this hotel more highly, looking forward to many more trips with the peace of mind in knowing my hard earned dollars will be well spent. Apologies that I'm terrible with names, but Emily went above and beyond in many ways to make our stay more comfortable, Dante did the same with checkout, and Keely was very kind and cordial in my interaction with her. All the staff was fantastic, regardless of position. Everyone was friendly and appeared to genuinely be doing their best to provide the greatest level of service. Many thanks to all the staff who provide such a clean, welcoming, friendly environment. My South Georgia heart was pleased to see such a lovely display of Southern hospitality even in the "big city".

This crown plaza was a phenom. The hotel grounds with surrounding acres if tropical forest and meandering paths intertwined and shared with other office high rises is an excellently well planned campus. The hotel interior was just as special with a vast, multilevel, open and cantilevered entrance working its way down to lounges on two different levels and a very open and spacious restaurant on the bottom. Unfortunately that’s where the pride stopped. I had the ribs. I couldn’t finish them. It should be a crime to serve ribs that are so crunched, old and overdone that it reminds you of the last time you went shopping and left an apple pie in the oven - saved only when your neighbors saw smoke. On the other hand the side dish of macaroni was cold. The greens were good but not your momma’s greens. The biscuit with butter and jelly saved me from starvation. In fairness the waitress, seeing me struggle, did offer to replace them. Here’s a hint and my absolute rule: never send anything back to the kitchen. The “cook” clearly didn’t care when they served your food without even knowing you. NOW, they know you as a complainer. Spare yourself the agony. You don’t want what’s coming out of the kitchen the second time. No thanks. I quietly enjoy what I can; leave the rest along with a tip. So! Definitely go to the hotel. It is beautiful; Enjoy it fully. Then go out for something nice for dinner and come back for cocktails and an uninterrupted night’s sleep. Thank me later.

This weekend I planned a trip for myself and three kids. My son turned 11 on Tuesday and we wanted to come to the Lego Discovery Center. When booking the hotel I noted that my sons birthday was this passed week. Kelley called me and got some details and made plans to decorate the room. I was so excited and knew my son would be too. When we got here there were balloons three different Lego sets and a card. My son was so excited! He was so surprised! We are so grateful! Thank you again Kelley for making my son’s 11th birthday even more special. This will be something we will never forget! ???

I loved this hotel so much. First off the ladies restroom in the lobbies were so very clean and well stocked. The valet manger, Ricky, was so helpful and kind. He was extremely knowledgeable and attentive. Fredrick, at the front desk, was extremely helpful and friendly. Kelly, head of guest services, was amazing. She was wonderfully helpful. Every one at the hotel went above and beyond to make our stay excellent. Thank Ricky, Fredrick, and Kelly for making our stay incredibly memorable and enjoyable.

I’ve stayed at this Crowne Plaza before, but this visit was exceptional. From the moment I drove up until checkout, every staff member I encountered was incredibly gracious and provided truly outstanding customer service. The room was beautifully updated and featured elegant décor with high-quality furniture that made the stay feel especially comfortable and refined. I also had a great experience in the restaurant and with the housekeeping staff, who were just as professional and attentive. I would definitely recommend this hotel to any traveler. Thank you for such a wonderful stay.

I appreciated the help and excellent customer service from the Parking Manager Ricky and the front desk supervisor Dante. Food was great. Vegan options ??. Appreciated the drink pours from Nicole at the downstairs bar. Room was exactly as shown. We had a great stay for our conference.

We stayed here 2/27-3/1. We so enjoyed our stay from the time we got there with the Valet service to the time we left. The service in the restaurant for breakfast and Diner was second to none. The food was outstanding and the service was even better. The staff were amazing. Not one thing do I have to complain about. The gardens were amazing. Thank you for a great weekend stay.

The views are absolutely stunning. From the valet attendants to the seamless check in, top tier. When we got settled in and realized there is a mall directly across from the hotel (shuttle is within distance), top tier. Then you can dine inside and get spirits at not one but two of their bar areas, top tier. There are stunning views outdoors with a walking trail, indoor pool, fitness room and more, top tier. Breakfast is served buffet or à la carte, top tier. What an amazing experience.

I had a great experience staying at Crowne Plaza at the Ravinia in Atlanta. The service throughout my stay was excellent, and the staff was welcoming and professional from check-in to check-out. I especially want to recognize the manager, Tyler, who went above and beyond to help resolve an issue with my Booking.com reservation. He handled everything quickly, communicated clearly, and made sure the situation was fixed without any hassle. His professionalism and willingness to help truly stood out and made my stay stress-free. Overall, great customer service, a smooth stay, and I would definitely recommend this hotel to anyone visiting the Atlanta area.

Had an incredible 3 night stay here with my wife and baby. What a beautiful place. Staff was incredible. The service staff at the restaurant Milan and Yessinia, the valet's David and Ricky. Even the room cleaners were absolutely top notch. Everyone was so nice. The place was busy with a convention going on but I was never left waiting for service. It seemed very normal for them to handle the high volume of guests. Everyone was so nice, helpful and accommodating. We felt like VIP's the whole time. What a great stay. We will be back. Without a doubt.