One night stay for a specialist physician appointment. Checked in with Samuel - who was extremely friendly and courteous. I requested a quiet room due my heart condition and he was so very gracious and understanding. Not a peep the whole night! Room (king suite) was very clean and bed was comfortable (as always with Homewood). Check out staff in the morning was amazing also - I apologize for not getting their names - but male/female super friendly with smiling faces (Aug 4th a.m. - you know who they are Manager - give them some accolades ! Overall amazing stay and location is 10 drive to the hospital for future patients. Also, if you will be staying for a few days or more, there is a Publix only six minutes away. Will definitely book again as a Hilton member for future medical treatment. Kudos to management and the wonderful staff - thank you for making my stay a pleasant one.

This property was an excellent stay from beginning to end. (10 days). Sam at the front desk was so nice and helpful. He always had a quick smile and hello. I wish I could remember the super sweet lady's name at breakfast. The hotel was clean and fresh smelling, and there was staff available all the time for assistance. We will definitely stay again when visiting family in the area.

We had a wonderful stay at this hotel and were very satisfied with our experience. The room was clean, spacious, and comfortable. We especially loved that it came with a fully equipped kitchenette, including kitchen utensils, a microwave, a refrigerator, and an induction cooktop, which made our stay much more convenient. The hotel is also very pet-friendly, which was a huge plus for us. The staff was warm, welcoming, and accommodating, making both us and our dogs feel comfortable throughout our stay. Overall, the hotel was well maintained, quiet, and had everything we needed for a relaxing visit. We truly enjoyed our time here and would gladly stay again in the future. We highly recommend this hotel to anyone looking for a comfortable, convenient, and pet-friendly place to stay.

My husband and I had traveled to ATL for medical services and chose the Homewood Suited due to its convenience, accommodations, and affordability. We were even able to get early check-in which was wonderful! Location was great but our room/service sadly was not. Our fridge barely kept food cool, and our shower was nasty (see picture included). While we did report the shower to the front desk, it took housekeeping 3 hours to show up to clean it. Additionally, on our day of checkout, housekeeping came and asked if we were leaving around 9:20am, when checkout time was by 11am. I wish I could leave a more positive review but sadly this was the reality of our visit. We definitely would not stay here again or recommend this hotel to friends/family.

1. The room - broken furniture and poo on the bedding on the sofa. 2. Breakfast situation - Only one waffle station was provided for the entire hotel. Both the waffle iron and the batter maker were broken. So was the toaster. 3. The pool was closed with no open date available. 4. Some of the gym equipment didn't work. ****** Kudos to the front desk team: Winter, Charvin, Clara and Nixon. Special thanks to Winter for going the extra mile.

This hotel is going down hill little by little. They have nice managers but the staff no. The rooms are spacious and nice. The wifi is ALWAYS going in and out. Elevators alway breaking down. Smells of marijuana in the halls and stair case. Pool is nasty and heater doesn't work. Wouldn't recommend getting in it. The gym is ok a few machines don't work. Laundry room dryer was broken, had to dry clothes twice. The breakfast, it never changes. Always pork on the hot bar. Food that's supposed to be chilled on ice never is. Butter, cream cheese sits for hours. Which can make you sick if you eat it. Thought it was peanut free because my son is allergic and opened a muffin and saw walnuts. Remind you this is in with all of the morning pastries. The coffee taste watered down. Overheard staff complaining about a guest that was getting several plates. Which was very rude considering that the guest are paying for the food. Housekeeping is ridiculous. I asked a lady for towels and she said she didn't speak English. One day while in the shower one tried to enter my room. Then i had clothes on the floor with lose bills in them and it disappeared. So they definitely steal. The people at the front desk are ok. Sam I believe his name is was really nice. It's not a bad hotel but not up to Hilton standards that I've seen. We were only there for a weekend stay. I think next time in the area we will try another Hilton hotel

Room wasnt ready until 30 minutes after check-in. I got there an hour early and understood that checkin wasnt until 3 but the staff went ahead and notified the cleaning staff that i was there and ready for my room. Once it was passed checkin time i was given a bag of chips in the house as an incentive for waiting and i appreciated the gesture. You would think the room would be efficiently cleaned since the hotel wasnt very busy. I asked of they were short staffed on cleaning people and the employee at the desk said they “had plenty of people” . I brushed off the 30 minute checkin delay. When i got into the room the bathroom light barely worked, the shower wasnt cleaned at all as you can see from the pictures, and the shower gel bottle was empty. There was no working phone in the room (nor was there a working phone in the room they switched me to later), so i had to get dressed and go downstairs to let the desk know what was going on. Again the front desk showed empathy but it was obvious that there is a huge communication disconnect between the employees who clean the rooms and the rest of the staff. The following day i asked the front desk to please have the staff clean the bathroom which they took note of and assumingly communicated to the cleaning staff. When i arrived back and no one had cleaned the bathroom but the bed was made, i knew someone had been in the room so i didnt understand why the bathroom was still not tended to. This is when i asked for a room change. I was credited for a nights stay, but its obvious nothing much had changed, cause when the front desk tried to call the cleaning manager, they couldnt even reach them. By 2:50 pm all the cleaning staff were roaming the halls with their carts and it was obvious they dont start cleaning rooms until last minute which tells me none of these rooms get thoroughly cleaned. To top it off, i over heard another guest at the front desk upset about missing items from their room. On a positive note the rooms are very spacious but sadly i wont be returning for a stay here

My mother and I stayed here for seven days. We rented a car, but was unaware of the $10 daily fee for parking. The continental breakfast was pretty decent. They offered eggs with sausage or bacon, and then they also had a taco bar, which was either pulled chicken or pulled pork. I wasn’t a fan of either so I just stuck with the scrambled eggs and meat option. There’s a waffle maker, premade oatmeal, cereal, yogurt, toast, bagels pastries and fresh fruit fruits. Theres also orange and cranberry juice available, and a coffee station that’s open 24hours which is a plus. It wasn’t a fine dining experience, however, I wasn’t hungry after I ate. Customer service was outstanding! No matter what time of day it was, I always received a smile and greeting from the front desk. I did have a few issues though within my room. Different pieces of furniture was broken, and my toaster appliance caught on fire as I was trying to toast a bagel. Luckily enough, I was nearby to see it smoking so I unplugged it immediately and called the front desk requesting a new one. It was Easter weekend so it was a little overwhelming with crowds, so I had to ask about my toaster again the following day since I never received the replacement. The beds were pretty comfortable if you like your mattress and pillows on the softer side. They do have an indoor pool, however, it was closed for a maintenance for about four days out of my stay. I originally booked this location because of the indoor pool. The other hotels I saw online, had outside pools, but because of the season, they weren’t open yet, so even more reason why I booked this location with the indoor pool. I was pretty bummed that it was out of service for the last four days of my stay, so I only got to enjoy it twice. My overall experience honestly, I feel like they can definitely upgrade the rooms, and add new furniture as well as appliances. I enjoyed my stay to say the least, and the location is perfect. Very quiet area and you have restaurants and shopping stores within 5 min from the hotel.

My family and I arrived Monday afternoon for the start of our spring break. We booked this hotel primarily for the indoor pool, (our kids really wanted to be able to swim). Once we checked in, we called down to ask where the pool was before we headed down with four kids, not once did they mention the pool was closed all day due to maintenance. We headed down to enjoy the pool only to find that it was closed and when we asked about it they said oh it’ll reopen tomorrow morning. Okay, cool I understand things happen. We decided we would get up early, eat breakfast and then hopefully the pool would be reopened after. The next morning, we get up and go down stairs for breakfast and it was terrible. The fruit they had out looked like it had been there for a while, even the employee said “yeah the bananas look like they are ready to be baked into something”. The bread was stale, the yogurt was past its expiration date. Overall just terrible. After that we decided to check on the pool to see if it was reopened like they said it would be and it was not. It was covered in foam, and I was not going to let my kids swim in that at all even once they fixed it. We were only there for one night as it was a quick trip, but we left around 9am, after those to encounters we called it early. Overall would not stay again. We booked through booking.com and we called and had to resolve our issues with them because the front desk would barely talk to us.

This hotel was a good value, the room was spacious. The maintenance on the hotel was poor. Elevator buttons loose, one of the two elevators was broken. Breakfast, I had read, was hit or miss. I must have arrived on the “miss” date. The room was clean and location was great.