I am giving my thumbs up for an excellent service we received during our stay at the Atlanta Marriott Perimeter Center. The hotel location was very convenient and the cleanliness of the rooms were commendable. The people working there are amazing: Special thanks goes to Nan at the front desk, Meski and Crysta at the restaurant and the gentle lady working at the bar in the evening ( sorry I forgot her name) made our stay at the hotel a pleasant experience. Thank you and hope to see y’all again.

The Atlanta Marriott Perimeter location is one the best locations to book your stay. I appreciate the staff and the way they are so welcoming. It's truly my home away from home. Kjol is amazing, top tier service. Mena is also tremdously helpful. If you are looking for a Marriott location, choose the Atlanta Perimeter location.

Elite member and usually a fan of Marriott courtyard. Had a great time at 2 in Florida in March. Fabulous hotels and super nice staff. But this hotel has an attitude. They won’t accommodate a guest with asthma (me) by agreeing not to heavily spray the room with air freshener. They say their manager policy is to spray every room every day no matter what. The hotel was fairly empty Sunday May 3, so they could have skipped my room (I called in the morning) They also charged me for a $6 bottle of water I didn’t drink. As soon as I see a price tag on room water I skip it. When I called to remove the charge, Maritza told me the manager had personally inspected every room on May 4 and noted when a water bottle had been opened. Well, I didn’t open mine, and I am skeptical that the manager personally went into that room on that day? Now I have a formal complaint because that’s not how you treat a loyal Bonvoy member anyway. I also wonder if a lot of guests are being charged for water they didn’t drink.

I recently had the pleasure of staying at a Marriott property. The service from the staff was truly exceptional and very welcoming. My room was impeccably clean and offered a comfortable and relaxing atmosphere. The amenities provided during my stay were also quite convenient and well-maintained. Overall, it was a very positive experience and I would certainly recommend it.

I stayed here one night (April 10th) and had a very pleasant experience. The staff was super friendly and easy to work with, and the room was clean and well maintained. The only issues I had were that the bathroom door didn't lock and the AC wouldn't go below 75 degrees, so it was a little warm. Overall, the hotel is well kept and in a great location in Atlanta. It's close enough to everything without feeling too busy or crowded. I would definitely stay here again and would recommend it to others.

Great hotel. Everything is clean except for the general hallway areas on the floors. The place is nice. The rooms are clean and comfortable. Food is very good and the concierge lounge is excellent. Short walks to some great restaurants.

I’ve been a Marriott rewards member for 20+years and this was my first bad experience at a Marriott property. This is a Marriott in a lovely and convenient location but the rooms are closer to Motel 6, which is probably an insult to Motel 6. We’ve stayed at this property several times in the past but not in several years. Don’t let the lovely lobby fool you. It’s been renovated but the rooms need an overhaul and the front desk staff and management could care less. Perhaps they’re just worn out like the rooms in the place but there’s really no excuse for acting like your guests are bothering you, in your way, or messing up your day. The plumbing in our room was poor. Toilet would barely flush and the sink wouldn’t drain at all. Ice machine on our floor was inoperable plus the morning of checkout only one elevator in a 16 floor property was working. This might be tolerable if not for the poor attitudes of the front desk staff and management. They were rude, arrogant, apathetic, and dismissive. You know there’s a problem when a sink can’t be unstopped in over 1.5 hours and still not fixed. On Valentine’s Day my wife had to go to the lobby to use the bathroom because our bathroom was tied up while they tried to fix the sink. I just held it. While she was down there you think the front desk staff tried to make it right? Offered to move us from the 14th to the 1st floor but without any assistance from staff. Simply told her they didn’t have anyone available to help and dismissed her. By then, we had already been there for a day and had made our way to the room without any help. Not only do they not have bell staff, they don’t have enough luggage carts to accommodate the size of the property. It took us 2 trips each to carry our bags in and out, all the while waiting on 1 elevator the day of checkout. I could say more but probably won’t change anything. Suffice it to say our stay was like something out of The Out of Towners and we won’t be returning there ever.

Just got off the phone with Jenny, soooo sweet and nice. I was in a jam with my reservation as it pertains to a bad weather event and my company deciding to move the event to March. She was calm, cool, and collected and not only helped me cancel without penalty but she helped me rebook under our company block with same reservation number! She is a real credit to this location.

Some of the front desk staff were extremely rude, which was quite shocking given that this is not a budget property. I expected a much higher level of professionalism and hospitality. Better-trained staff would go a long way in reflecting the standards of the hospitality industry rather than relying on inexperienced behaviour. Almost every basic amenity—water, Wi-Fi, etc.—is chargeable. While I don’t necessarily have an issue with paid amenities, the lack of transparency is disappointing. These charges are never clearly mentioned; they simply take your credit card details at check-in, and you later discover that your card has been charged for things like water and Wi-Fi without prior notice. That said, the location is excellent, with MARTA just a few blocks away, which is definitely a plus.

This is Marriott Dance Club, Not a Hotel I stayed here for two nights, and both nights were absolutely miserable. They had some sort of party blasting in the ballroom that literally shook the entire building—I could hear every beat on the 9th floor at 10 PM and couldn't sleep! If you don't have appropriate acoustic insulation, you shouldn't be hosting loud parties, period. When I asked the receptionist to turn the music down, she callously told me it would be "going on until 11." What a thoughtful response! I requested to be moved to the 17th floor, and as you can see in the video below, I was "upgraded" to a room with a welcoming ladybug next to a noisy ice machine. Just fantastic. Now let's talk about Marriott's drip pricing strategy—they deserve an award in this field. They're charging me $25/day for parking (not all hotels in the area charge for parking) and another $13-$17 for internet on top of the $424 I'm already paying for just two nights?! This is highway robbery. I understand hotels aren't required to provide internet, but what I don't understand is who gave Marriott the right to automatically charge the card on file for purchases like internet—which is NOT incidental. The definition of "incidental" is attached in the pictures below for your reference. I have the right to choose my payment method and which card I want to use, but Marriott strips that right away by only offering a "Connect" button that automatically charges your card. When I explained all of this to the staff, all I got was the classic corporate response: "We're sorry and will look into it." Utterly useless. I will not be making any future bookings with Marriott or anything owned by Marriott International, including Ritz-Carlton, SpringHill Suites, Residence Inn, TownePlace Suites, Aloft, AC Hotels, Moxy, CitizenM, or Autograph Collection properties.